Administrative Assistant

We're Watts. Together, we're reimagining the future of water.

We feel proud every day about what we do. We're all part of the same crucial mission, no matter what function we support -- it's to provide safe, clean water for the world, and to protect our planet's most valuable resource.

What we do:

For 150 years, Watts has built best-in-class products that are trusted by customers in residential and commercial settings across the world. We are at the forefront of innovation, working with cutting-edge technology to provide smart and connected, sustainable water solutions for the future. Watts is a leading brand with a quality reputation - and we have a dynamic future ahead.

The Administrative Assistant provides frontline administrative and visitor support in a manufacturing environment. This position reports to the Plant Manager This role is onsite and at our Franklin, NH. This role ensures a professional, well‑organized workplace by supporting daily administrative operations, coordinating visitors and vendors, and providing administrative assistance to the leadership team.

The Administrative Assistant provides frontline administrative and visitor support in a manufacturing environment. This position reports to the Plant Manager This role is onsite and at our Franklin, NH. This role ensures a professional, well‑organized workplace by supporting daily administrative operations, coordinating visitors and vendors, and providing administrative assistance to the leadership team.

The position requires discretion, strong organizational skills, and the ability to manage multiple priorities while adhering to safety, security, and site requirements.

Primary Job Duties and Responsibilities

• Serve as the primary point of contact for visitors, vendors, contractors, and guests.

• Greet visitors, issue badges, and ensure compliance with safety, security, and facility requirements.

• Coordinate visitor logistics including meeting rooms, escorts, PPE requirements, and site access.

• Communicate visitor arrival information to hosts and leadership

• Provide administrative support to the leadership team, including scheduling meetings, preparing documents, and managing correspondence.

• Maintain calendars, conference room schedules, and meeting logistics.

• Assist with preparing reports, presentations, training materials, and other documentation as needed.

• Manage incoming and outgoing mail, deliveries, and office communications.

• Assist with purchase orders, invoices, supply ordering, and tracking as assigned. Coordinate office supplies and support shared service areas (conference rooms, reception areas, breakrooms as applicable).

• Support compliance with site policies, safety expectations, and confidentiality requirements.

• Communicate effectively with leadership, employees, vendors, and visitors to ensure smooth daily operations.

• Model professional behavior and reinforce site expectations with visitors and vendors.

• Perform other administrative and clerical duties as assigned to support operational effectiveness.

Required Qualifications

• High school diploma or equivalent required; associate degree or administrative certification preferred

• 3+ years of administrative or office support experience, preferably in a manufacturing, industrial, or regulated environment

• Strong organizational, time‑management, and multitasking skills

• Excellent verbal and written communication skills

• Proficiency with Microsoft Office applications (Outlook, Word, Excel, PowerPoint)

• Ability to handle confidential information with discretion

• Professional demeanor and customer‑service mindset

• Experience supporting leadership or management teams

Working Conditions:

While performing the job duties, you will be working on-site in a manufacturing facility. You will be required to work at the Company's Franklin location in Franklin, NH. Your scheduled work hours will be communicated to you by your manager.

Physical Requirements: Specific physical abilities required for this position include, but are not limited to:

• Ability to remain seated at a desk or workstation for extended periods.
• Ability to perform repetitive tasks like typing on a keyboard or using a mouse for extended periods.
• Ability to physically move around the office, organize or transport files, packages, or other office-related materials.
• Ability to read documents, use a computer, and perform data entry tasks.
• Ability to communicate clearly with management and coworkers, particularly in meetings or phone calls.
• Ability to operate standard office equipment such as computers, printers, phones, and copiers.
• Ability to occasionally lift and carry light objects, such as office supplies, documents, or small equipment.

Nothing in this job description restricts Watts' right to assign or reassign duties, responsibilities, and working hours/conditions to this position at any time. This position is "at will," which means that either the employee or Watts may terminate the employment relationship at any time, with or without notice, and for any lawful reason.

Watts in it for you:

Please note that the following benefits apply only to permanent roles and do not apply to internship roles.

• Competitive compensation based on your skills, qualifications and experience
• Comprehensive medical and dental coverage, retirement benefits
• Family building benefits, including paid maternity/paternity leave
• 10 paid holidays and Paid Time Off
• Continued professional development opportunities and educational reimbursement
• Additional perks such as fitness reimbursements and employee discount programs
• Learn more about our benefit offerings here: https://tapintowattsbenefits.com/

How we work:

At Watts, our culture is team-oriented and supportive. Employees here genuinely care about the quality of their work, and about each other. Our people are the heart of who we are and contribute to our longevity and continued success.

And this is a place where you can have a big career. No matter your role, there are opportunities for learning and development, and your daily contributions make a meaningful impact on the lives of people who use our products and on the future of water.

Watts is committed to equal employment opportunity. We follow a policy of administering all employment decisions and personnel actions without regard to race, color, religion, creed, sex, pregnancy, national origin, sexual orientation, age, physical or mental disability, genetic disposition or carrier status, marital status, military or veteran status, minorities, or any other category protected under applicable federal, state, or local law. Consistent with the obligations of state and federal law, Watts will make reasonable accommodations for qualified individuals with disabilities. Any employee who needs a reasonable accommodation should contact Human Resources.