Administrative Assistant Receptionist

Byrd AgencyConcord, California

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Overview

Schedule

Full-time

Career level

Senior-level

Benefits

Paid Vacation

401k Matching/Retirement Savings

Job Description

Our fast-paced insurance and financial services office is looking for a dependable, high-energy, and positive professional to join our team as an Administrative Assistant.

Job Description

This position is the cornerstone of our agency and will answer all inbound calls, greet customers, and keep our lobby area clean and inviting. They will perform service work for customers including answering billing questions, taking payments, making vehicle and coverage changes, and will handle other insurance questions or requests within their scope of work.

Responsibilities and Duties

This person will always conduct themselves in a professional manner. They will be responsible for documenting each customer contact, updating all customer information, and maintaining all customer records and files in an accurate and professional manner. They must utilize effective and timely follow-up systems, use technology to perform day-to-day tasks, complete special assignments, and send correspondence.

Requirements / Competencies

* Property and Casualty License is required.

* Knowledge of QQ Catalyst or other agency management system is preferred.

* 2+ years customer service experience with proficiency in Microsoft Office products is required.

* Must be detail oriented with the ability to multi-task, have excellent verbal and written communication skills, provide timely responses, and meet deadlines.

The Byrd Agency offers a competitive base salary and an attractive benefits plan that includes paid vacation and company matching 401 K. Qualified candidates are encouraged to apply.

YOUR FUTURE as an Independent Insurance Agent Starts Here

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IIANC’s members are Trusted Choice® independent insurance agencies located all across North Carolina. You’ll find nearly 1,000 of our member agencies in small towns and large cities from the mountains to the coast. Many of these agencies are actively hiring to fill vacant positions so there is a good chance that there is a job opening near you!With an upcoming worker shortage in the insurance industry due to the retirement of many veteran insurance agents, the demand for insurance professionals is growing every day! Is this career right for you?

This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location and not to the Independent Insurance Agents of North Carolina.

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FAQs About Administrative Assistant Receptionist Jobs at Byrd Agency

What is the work location for this position at Byrd Agency?

This job at Byrd Agency is located in Concord, California, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Byrd Agency?

Employer has not shared pay details for this role.

What employment applies to this position at Byrd Agency?

Byrd Agency lists this role as a Full-time position.

What experience level is required for this role at Byrd Agency?

Byrd Agency is looking for a candidate with "Senior-level" experience level.

What benefits are offered by Byrd Agency for this role?

Byrd Agency offers following benefits: Paid Vacation and 401k Matching/Retirement Savings for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Byrd Agency?

You can apply for this role at Byrd Agency either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.