Administrative Support Coordinator

Position Scope

The Administrative Support Coordinator supports the day-to-day operations of the office by providing administrative assistance, coordinating office activities, and creating a welcoming and organized environment for employees and visitors. This position serves as the first point of contact for the office and assists with employee travel, company events, facilities coordination, and general administrative needs.

The ideal candidate is organized, dependable, and service-oriented, takes pride in creating a positive office experience, and is eager to learn. This person takes initiative, pays attention to detail, and can balance routine responsibilities with changing priorities.

Location & Travel: This is an onsite position in Fargo, North Dakota. 

Company Overview

PACK Power was founded in 2023 to meet a growing demand for specialized High Voltage and Medium Voltage expertise within the Renewable, Power Delivery, Utility, and Data Center markets. The company was built by industry veterans, bringing decades of hands-on experience and a shared vision of partnering with clients to deliver exceptional, successful projects. Our suite of specialized services spans substations, transmission lines, switchyards, and collection systems, delivering innovative solutions that power the future while prioritizing sustainability and reliability.  

At its core, PACK Power is built on people. We operate like a family, with a culture rooted in teamwork, trust, and looking out for one another. Our “us over me” mindset creates a respectful, collaborative, and high-performing environment where individuals can grow and succeed together. Honesty, responsiveness, and clear communication guide on how we work — with each other and with our clients. Like a pack of wolves, every team member plays a vital role, united by shared purpose as we lead the High Voltage and Medium Voltage industries. 

Essential Job Duties and Responsibilities

• Serve as the first point of contact for the office by welcoming visitors, answering incoming calls, and directing inquiries to the appropriate individuals.
• Receive, sort, and distribute incoming mail, and coordinate incoming and outgoing packages.
• Maintain a clean, organized, and welcoming office environment, including conference rooms, kitchens, and common areas.
• Monitor office and kitchen supplies, maintain inventory, and coordinate restocking as needed.
• Coordinate office cleaning, maintenance, repairs, and other facility needs with vendors and service providers.
• Prepare meeting rooms and arrange catering for meetings and day-to-day office needs.
• Assist with managing the company’s corporate travel system, including flight, hotel, rental car, and itinerary arrangements, travel changes, and related employee requests.
• Coordinate company events, meetings, leadership offsites, and team activities, including researching venues, gathering proposals and pricing, managing vendor communications and contracts, and arranging catering, lodging, transportation, audiovisual needs, and attendee logistics.
• Organize and maintain electronic and physical files, records, and office documentation.
• Support employee onboarding by preparing workspaces, coordinating supplies and equipment, arranging badges, and assembling welcome materials.
• Assist with internal communications, employee requests, special projects, and other administrative tasks as assigned.
• Identify opportunities to improve office organization, administrative processes, and the employee and visitor experience.

Education and Work Experience

• High school diploma or equivalent required; associate’s degree or coursework in business administration or a related field is a plus.
• Previous experience in administration, reception, customer service, hospitality, or a similar role is preferred but not required.

Knowledge, Skills, and Abilities

• Take reasonable care of your own and others’ health and safety and of those who may be affected by the day-to-day delivery of this role by taking personal responsibility for working toward the goal of zero injuries.
• Strong organizational skills and attention to detail, with the ability to manage multiple tasks and changing priorities.
• Strong written and verbal communication skills, with a professional, friendly, and service-oriented approach.
• Basic proficiency in Microsoft Office applications, including Outlook, Word, Excel, PowerPoint, and Teams, or a willingness to learn.
• Ability to work independently, take initiative, anticipate needs, and ask questions when needed.
• Willingness to learn new systems, processes, and responsibilities and to grow into additional responsibilities over time.
• Ability to handle confidential company and employee information with discretion.
• Ability to lift and carry up to 25 pounds (packages, supplies, and event materials) and to stand or walk for extended periods.

Why Join Us?

Compensation $19.00-$24.00/ hour commensurate with experience

• Competitive pay with ongoing performance review and merit increase 
• 401(k) with Competitive Company Match  
• Medical, Dental, and Vision insurance  
• Parental Leave  
• Health Savings Account with Employer Contribution  
• Flexible Spending Accounts (FSA)  
• Short-Term and Long-Term Disability  
• Paid Time Off, Paid Holidays, Bereavement Leave 
• Employee/family focused culture   

Position may be subject to pre-employment screening, which may include background check and drug testing. Accessibility: If you need accommodation as part of the employment process, contact careers@packpowerco.com.

PACK Power, LLC. is an Equal Employment Opportunity Employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, disability, genetic information, military status, or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. It is also PACK Power policy to comply with all applicable state, federal and local laws respecting consideration of unemployment status in making hiring decisions.

PACK Power, LLC does not work with any third-party recruiters or agencies without a signed agreement with the Recruitment Team.  #LI-ML1 #PACKPower #LI-Onsite