Administrative Support Supervisor (05186)

The Montana Department of Public Health and Human Services (DPHHS) has a career opportunity within the Child Support Services Division.

The Administrative Support Supervisor oversees all administrative functions that ensure the regional office operates efficiently. This role manages case intake, assignment, and data accuracy while coordinating office operations such as equipment maintenance, supply management, mail processing, and vendor communication. The position also provides leadership to administrative staff, including hiring, training, performance management, and addressing employee concerns. Additionally, the supervisor supports the regional manager with data and special projects, assists customers, and ensures timely processing of payments and case file transfers.

Why Join DPHHS

Our mission at DPHHS is serving Montanans in their communities to improve health, safety, well-being, and empower independence. By joining our department, you will have the opportunity to perform meaningful work in public service to our state and its residents.

The State of Montana's comprehensive benefits package includes healthcare coverage, retirement plans, paid vacation, sick leave, and holidays, work/life balance, and eligibility to participate in the Public Service Loan Forgiveness (PSLF) program. In addition, DPHHS is the largest state agency with a wide range of advancement opportunities whether you are joining the workforce or have several years of experience.

Qualifications for this Career Opportunity

• Knowledge of general office procedures and concepts related to administrative and clerical activities.

• Knowledge of supervisory principals necessary to develop, plan, organize and prioritize performance goals for the administrative team.

• Knowledge of the internet, computer functions, system capabilities, information access formats, accounting software and document generation.

• Leadership skills in areas of personnel, delegation, negotiation, decision making, working under pressure and team building.

• Training skills as they relate to developing training outlines and effective presentation techniques.

• Meet minimum qualifications:

• Two years of college or vocational training in business administration, paralegal studies, accounting, computer science, office technology, legal secretary or directly related field.

• One year of supervisory experience.

• One to two years of directly related work experience.

• Other combinations of related education and experience may be considered on a case-by-case basis.

How to Apply

To be considered for a DPHHS position, submit the following required documents with your application on the State of Montana Careers website. When submitting the required documents, you must check the "relevant document" box to ensure your attachments are uploaded correctly to your application for this position.

• Cover Letter

• Resume

Successful applicants will be subject to background checks relevant to the position and must pass reference checks before an offer will be extended. DPHHS is an equal opportunity employer. Women, minorities, and people with disabilities are encouraged to apply. For a copy of the full job description or if you need a reasonable accommodation in the application or hiring process, contact DPHHS Human Resources listed below.

Additional Information

This position may be eligible for partial telework within the state of Montana. Specific conditions will be provided by the supervisor and must adhere to state policy.

This position may be eligible for a statutory $1.00 an hour base pay increase effective July 1, 2026.