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Administrative Technician III

Oklahoma Human ServicesOklahoma City, OK
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Overview

Schedule
Full-time
Career level
Entry-level
Remote
Remote
Benefits
Health Insurance
Dental Insurance
Vision Insurance

Job Description

Administrative Technician III E16C

This position is located in Oklahoma City or Yukon, Oklahoma.

Annual Salary: $34,999.65 plus full state employee benefits

Job related travel is occasional.- Must possess a valid driver's license and must maintain required car insurance.Shift will be 8 hours between the hours of 8:00 am- 5:30 pm M-F.

Minimum Qualifications: 

  • Requirements at this level consist of 24 months of clerical office experience; or an equivalent combination of education and experience

Job Responsibilities:

  • This position is a full-time virtual setting.
  • Answer incoming calls to assist customers with inquiries, answer general questions, and enter and retrieve client information as needed.
  • Answer incoming phone calls to assist customers with questions, inquiries, and troubleshooting issues pertaining to Electronic Benefit Card (EBT) for SNAP and Childcare. 
  • Ability to triage calls and transfer to appropriate program area as needed. 
  • Provide a high level of customer service to both internal and external customers, ensuring that inquiries and concerns are handled professionally and in a timely manner.
  • Demonstrate the ability to handle difficult situations with respect and courtesy
  • Participate in individual and staff conferences.
  • Must attend all mandatory training associated with the position.
  • Have the ability to multi-task, write, present, and interpret information in a clear, concise, and organized manner.
  • Maintain compliance with Adult and Family Services business processes, policies, and standards.
  • Performing various backup duties as required.

If you have questions, please contact DHS.Careers@okdhs.org

OKDHS is a Fair Chance Employer.

This is a position in the Oklahoma Civil Service.

Announcement #: 26-KM139

83009547/JR62278, 83002763/JR62279

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FAQs About Administrative Technician III Jobs at Oklahoma Human Services

What is the work location for this position at Oklahoma Human Services?
This job at Oklahoma Human Services is located in Oklahoma City, OK, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Oklahoma Human Services?
Employer has not shared pay details for this role.
What employment applies to this position at Oklahoma Human Services?
Oklahoma Human Services lists this role as a Full-time position.
What experience level is required for this role at Oklahoma Human Services?
Oklahoma Human Services is looking for a candidate with "Entry-level" experience level.
Does Oklahoma Human Services allow remote work for this role?
Yes, this position at Oklahoma Human Services supports remote work, giving candidates the flexibility to work outside the primary office location.
What benefits are offered by Oklahoma Human Services for this role?
Oklahoma Human Services offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Life Insurance, and Family/Dependent Health for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Oklahoma Human Services?
You can apply for this role at Oklahoma Human Services either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.