Adventureland Park - Sales & Marketing Intern - Content

• Produce content for and oversee all Social Media channels forAdventureland

• Lead and complete special projectsand initiativesrelated to marketing, sales, and content creation

• Leverageonlineplatforms to increase awareness and engage fans  

• Designeffective and creative media, including in-park signage and website, email, social, print assets, and other content

• Ensure Park brand and voice consistency across all channels 

• Assist Customer Director with facilitating B2C and B2B/sales email campaigns

• Collect, analyze, and report on guest demographic information and coupon and promotion revenues on a weekly basis andidentifytrends

• Assistwithall direct guest communication on owned and shared channels (social media, email, and website) to maximize return on special promotions and sales throughout the complex

• Maintain and regularly update theAdventurelandwebsite, regularly reviewing for accuracy and working with internal departments to generate content 

• Maintain composure and a high degree of professionalism when handling and/or responding to negative feedback

• Help manage direct guest communication on owned and shared channels (social media, email, and website) to maximize return on special promotions and sales throughout the resort  

• Assistwith the park’s email marketing strategies to ensure that relevant and revenue-generating content is delivered on time and on-brand

• All other duties assigned by leadership

Education and Experience:

• Currently majoring in (or graduated with) with aBachelor’s degree in Marketing, Public Relations, Communications, Journalism, or related discipline 

• At least six months ofpreviouswork or internship experience in the areas of content, social media, or digital marketing

• Previousexperience creating content for at least one other brand entity

• Previousamusement park, theme park, or waterpark experience a plus

Language:Ability to read, write, and speak fluent English Spanish or other bilingual language skills are a plus.

Requirements:  

• Must be atleast 18 years of age tocomply withIowaChildLabor Laws

• Ability to work flexible schedule, including evenings, weekends, and holidays

• Mustpossessexceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner

• Ability to handle high-pressure situations, meet the demands of constantdeadlinesand coordinate multiple priorities in a dynamic environment.

• Ability to write content in a clear,conciseand professional manner

• Ability to directly engage with customers and other web media resources 

• Ability to effectively respond to negative online (or in-person) feedback without taking it personally or conveying negative emotion

• Mustpossesstechnical knowledge of HTML and web publishing. 

• Previousknowledge of SEO and web traffic metrics.

• Good photography skills would be a plus

• Mustpossessstrong attention to detail and problem-solving abilities

• Ability to follow direction, multi-task, and work as part of ateamas well as independently

Physical Requirements:

• Ability to remain seated for extended periods of time, while using a computer

• Ability to stand, walk, and remain on feet forlong periodsof time throughout the day

• Ability to occasionally stoop, twist, kneel, bend, squat,or reach above shoulders

• Ability to carry, push, pull, lift, and hold objects weighing 20pounds or more

Working Conditions:

• This role will be based in an office setting with frequent interaction with other outdoor park locations

• Frequent exposure to thevariable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions

• Subject to frequent interruptions, constant repetitivemotion, high noise levels, flashing lights, and heavily populated environments

Hostbenefits:

WorkingatAdventurelandis about making people happy!It’sabout being independent and having fun, making newfriendsand earning extra money while doing so. AsaAdventurelandhost, you can be the smiling face that makes a great first impression for incoming guests, a cook thatserves uptasty treats and culinary delights, a lifeguard who soaks up the sun while keeping guests safe, or a ride operator that keeps guests coming back for more thrills! There are many exciting seasonal job opportunities available to take your summer job to new heights!

Palace Perks & Benefits:

• Flexible schedule

• Ability to cross-train and learn unique skills across various departments

• Free admission to Adventureland Theme Park/Waterpark and allselectEntertainment parks on your days off

• Invitations to exclusive company-sponsoredemployeeevents throughout the season