Adventureland Park - Security Screener

• Operate metal detectors and conduct thorough bag checks to ensure no unauthorized items enter the park

• Maintain a courteous and professional demeanor while interacting with guests during the screening process

• Monitor and report any suspicious activity or security breaches to theappropriate authorities

• Assistin emergency situations by following established protocols and providing clear instructions to guests and staff

• Address and resolve any guest concerns or issues related to security in a calm and efficient manner

• Collaborate with other security team members to ensure a coordinated and effective response to incidents

• Maintainaccuraterecords of incidents, security checks, and any items confiscated during the screening process

• Prepare detailed reports as required by park management

• Work closely with other security personnel andotherparkteam membersto ensure a safe and enjoyable environment for all guests

• Participate in regular training sessions to staycurrenton security protocols and procedures

• Provide excellent customer service byassistingguests with directions, information, and any other needs they may have

• Uphold the park's standards of hospitality and ensure a positive experience for all visitors

• All other duties assigned by leadership

Education and Experience:

• High School diploma, GED, or equivalent

• College degree in Criminal Justice or related discipline desired Equivalent work experience will be considered

• 1+ year ofprevioussecurity or related experience highly desired

Language: 

Ability to read, write, and speak fluent English Spanish or other bilingual language skills are a plus.

Requirements:

• Must be atleast 18 yearsof age tocomplywithIowaChild Labor Laws

• Ability to work flexible schedule, including evenings, weekends, and holidays

• Musthave reliable transportation to and from your scheduled shift

• Mustpossessexceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner

• Ability tocomprehendand carry out verbal and written instructions

• Ability to apply knowledge of security methods, procedures, interviewing, listening, and note-taking techniques for specific situations

• Ability to deal fairly, objectively, and courteously with the public without regard to race, ethnicity, religion, or political beliefs

• Ability to analyze people and/or situations quickly and calmly and takeappropriate actionsin a quick and effective manner

• Ability tooperatea variety of electronic equipment, such as cameras, radios, personal computers, or other communication devices

• Ability toprofessionally and calmly deal with stressful and/or tense situations

• Ability to collaborate with other team members, external first responders, and emergency personnel during emergency situations

Physical Requirements:

• Ability to stand, walk, and remain on feet for majority of the workday

• Ability tofrequentlystoop, twist, kneel, bend, squat, or reach above shoulders

• Ability to walk, stand, or run on uphill, downhill, or uneven surfaces.

• Ability to carry, push, pull, lift, and hold objects weighing 30 pounds or more

• Must have good visual acuity, night vision, and peripheral vision.

• Ability to see details of objects that are morethan a few feet away

WorkingConditions:

• This role ispredominantly basedinan outdoor park setting with some exposure to indoor environments

• Frequent exposure tothe variableoutside temperatures, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions

• Subject to a variety of stressful emergency situationsinvolving people or property

• Subject tofrequent interruptions,constant repetitive motion, high noise levels, flashing lights, and heavily populated environments