Part Time Rental Sales Agent
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Overview
Compensation
$17+/hour
Job Description
As a Dollar/Thrifty Part Time Rental Sales Agent, you will be interacting with our customers who come to the counter in order to process their rental. You will not only process customer rentals but will actively consult with customers on the type of rental they need, including any insurance or ancillary benefits or coverage.
Wage: $16.50 hourly + commission
Apply today and shift your career into drive for tomorrow!
Responsibilities:
- Provide world-class customer service by managing the rental (and occasionally return) process, in compliance with Hertz’s policies and procedures.
- Welcome each customer with a smile.
- Proudly represent Hertz with your professional appearance, language, and behavior.
- Focus on providing a clean and safe vehicle, to every customer, every time.
- Take ownership of each customer’s service experience by immediately owning and resolving issues.
- Be proud of our brand and the role you play in our success.
- Play an active role in our environment of teamwork and collaboration; know how your role contributes, and do your part.
- Thoroughly enjoy Going for the WOW! Desire to Surprise and Delight.
- Build brand loyalty.
- Utilize company-approved sales and service techniques when determining customer wants and needs.
- Offer optional products to meet customer wants and needs.
- Prepare all rental and return documents accurately and completely.
- Qualify each customer using our company rental requirement guidelines.
- Provide customers assistance with directions, maps, local area information, appropriate service information, etc.
- Review rental parameters with all customers to ensure a complete understanding of our rates and service charges.
- Ensure that the return date and time on the rental agreement is accurate.
- Review all charges at the time of vehicle return.
- Prepare the Rental Agreement Folder with all required information.
- Answer the phones to assist customers in a friendly, helpful, and prompt manner.
- Assist customers by effectively resolving all customer service issues.
- Assist and coordinate customers within the queue to minimize any wait time and promote the most efficient service method as required.
Skills:
- Passion for customer service and attention to detail - Goes the extra mile.
- Self-motivated to achieve and exceed targeted goals.
- Strong computer proficiency, including typing skills and the ability to navigate through multiple computer systems.
- Ability to multi-task on these systems while engaging with the customer in person and/or over the phone.
- Proficiency in English.
- Good communication skills, both written and oral. Communicate in English clearly and proficiently.
- Candidates fluent in other languages are encouraged to apply.
- Work in a fast-paced environment with a variety of tasks.
- Excellent organizational and time management skills.
- Demonstrate professionalism and interpersonal skills.
- Proven experience of working well within a team.
- 100% customer focus, with proven experience within a customer-facing environment.
Benefits and Perks:
Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts:
- Up to 40% off the base rate of any standard Hertz rental.
- Medical, Dental & Vision plan options.
- Paid Parental Leave & Adoption Assistance.
- Employee Assistance Program for employees & family.
- Educational Reimbursement & Discounts.
- Perks & Discounts –Theme Park Tickets, Gym Discounts & more.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
FAQs About Part Time Rental Sales Agent Jobs at Hertz
What is the work location for this position at Hertz?
This job at Hertz is located in Lihue, HI, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Hertz?
Candidates can expect a pay range of $16.5 (per hour).
What employment applies to this position at Hertz?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at Hertz?
You can apply for this role at Hertz either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.