Aftersales Launch/ Program Manager
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Job Description
Introduction
The role is a key strategic component to the overall success of timely and accurate support of a new vehicle program. The individual in this position is responsible for the upfront engagement with Vehicle Engineering teams on designated programs to identify program requirements and communicate applicable requirements. The role involves engaging with assigned programs throughout their lifecycle, coordinating related impact assessments and launch readiness reports. Although this role resides within Technical Service Operations (TSO), the responsibilities span across TSO, Parts Supply Chain, Accessories, Purchasing, and Technical Training.
Required Skills & Qualifications
- Bachelor's degree in supply chain, automotive, program management, engineering, or related field
- Ability to interact and network effectively with various personality types
- Manage multiple projects simultaneously
- Strong communication skills--written and verbal
- Prior work experience at client or in client's Industry
- Applicants must be able to work directly for Artech on W2
Preferred Skills & Qualifications
- 5 years' work experience on program launches
- Strong technical aptitude and understanding of the dealership environment
- Experience in presenting ideas and concepts to all levels of management
Day-to-Day Responsibilities
- Self-starter with strong work ethic
- Upfront engagement with Engineering as the liaison to communicate requirements/needs while documenting vehicle requirements
- Cross-functional coordination with various levels of management to complete impact analyses and launch/dealer readiness assessments
- Manage, track, and report critical deliverables to support vehicle program launches
- Escalate issues early and quickly for resolution and awareness
- Advance integration efforts with global counterparts with focus on new vehicle planning and readiness efforts
- Prepare and effectively deliver executive management presentations related to responsibilities
- Assist with benchmarking activities
For immediate consideration please click APPLY to begin the screening process with Alex.
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