AI Solutions Engineer

ApplauseSalt Lake City, UT

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Overview

Schedule

Full-time

Career level

Senior-level

Remote

Benefits

Life Insurance

Paid Holidays

Flexible/Unlimited PTO

Job Description

Hiring Manager: Jeff Martin, CTO

We're looking for an AI Solutions Engineer to drive AI adoption across every team at Applause. You 'll build and maintain a monthly roadmap of AI-powered workflows for departments like Sales, Customer Success, Marketing, Finance, and HR/TA, then actually implement them: standing up tools, wiring integrations into our core systems, training the team on how to use them, and tracking whether they're moving the needle. This is a builder role, and you'll work closely with our CTO and Chief Architect, who own the broader AI vision and governance, while you own execution.

Responsibilities:

AI Workflow Roadmap & Delivery

Build a monthly roadmap of AI workflows to design and ship, prioritized by productivity or cost impact, for every department (specifically focused on Sales, Customer Success, Marketing, Human Resources/ Talent Acquisition, Finance, and Accounting)
Identify manual, repetitive work across departments and design AI-driven workflows to replace or accelerate it
Ship the workflows you scope: configure tools, build automations, and get them into daily use, not just document recommendations
Iterate and fine-tune workflows post-launch based on usage and feedback

Systems & Integrations

Build internal tools and end-to-end AI workflows to increase company productivity and efficiency (blend of vibe coding and custom implementation)
Support system implementations for AI and adjacent tools, partnering with the CTO and Engineering on technical requirements and data access
Connect AI tools into core business systems (CRM, HRIS, finance tools, Slack, etc.), so workflows run inside the systems teams already use

Adoption, Training & ROI

Train department teams on the workflows and tools you build, and follow up to make sure they're actually being used
Troubleshoot adoption issues directly with end users rather than escalating them
Track usage and cost of AI tools by team and use case, and run monthly ROI reporting
Report progress monthly to the CTO on workflow delivery, adoption, and productivity/cost impact
Level up teams to build and own their own AI workflows over time, so departments grow more self-sufficient rather than depending on you for every change

Requirements

Qualifications:

Bachelor's degree in Information Systems, Business Systems, Data Science, Computer Science, or Engineering, or a related technical field (or equivalent hands-on experience)
2–5 years of experience in AI/LLM implementation, workflow automation, technical business operations, or a related hands-on technical role
Able to write and modify code for simple, internal business applications (even if AI writes most of it) — production-grade or engineering-quality code is not required
Demonstrated experience building integrations or automations (e.g., Zapier, Make, APIs, low-code/no-code platforms)
Working knowledge of modern AI tools Claude, Copilot, and similar) and how to apply them to business workflows
Comfortable working cross-functionally with non-technical teams (Sales, CS, Marketing, Finance, HR) to scope and deliver workflows
Strong communicator who can train and troubleshoot with non-technical users
Detail-oriented with strong ownership over initiatives, from start to finish
Very effective in a remote work environment

Benefits

Applause is a SaaS start-up founded by experienced entrepreneurs and backed by the best VCs in Silicon Slopes. We’re focused on helping companies supercharge their team’s performance so they can win more lifelong customers. Learn more about our company and culture here:

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FAQs About AI Solutions Engineer Jobs at Applause

What is the work location for this position at Applause?

This job at Applause is located in Salt Lake City, UT, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Applause?

Employer has not shared pay details for this role.

What employment applies to this position at Applause?

Applause lists this role as a Full-time position.

What experience level is required for this role at Applause?

Applause is looking for a candidate with "Senior-level" experience level.

Does Applause allow remote work for this role?

Yes, this position at Applause supports remote work, giving candidates the flexibility to work outside the primary office location.

What benefits are offered by Applause for this role?

Applause offers following benefits: Life Insurance, Paid Holidays, Flexible/Unlimited PTO, Career Development, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Applause?

You can apply for this role at Applause either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.