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Airport Customer Service - RAP

Unifi Aviation, LLCRapid City, SD

$16 - $16 / hour

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Overview

Remote
On-site
Compensation
$16-$16/hour

Job Description

General information

Job Title
Airport Customer Service - RAP
Date
Monday, November 2, 2026
Entity
Unifi Aviation, LLC
State
South Dakota
City
Rapid City
Base Pay Rate:
$ 15.80
Full/Part Time
Full Time
Exempt or Non-Exempt Position
Non-Exempt
Shift
A.M. shift, Overnight shift, P.M. shift

Requirements and Description

Summary

Unifi Customer Service Agents are the first line of defense for our customers! This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!

Responsibilities

  • Assists passengers with their baggage pick-up. 
  • Assists passengers to resolve issues with their delayed, lost, or damaged items. 
  • Utilizes computer software to track and catalog luggage. 
  • Handles customer interaction with class in an efficient, effective, and professional manner. 
  • Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position.
  • Must be able to lift/carry / push/pull and move items of 70 pounds and/or more regularly and repetitively lift weights of 40 to 50 pounds on raised surfaces.

Basic Qualifications

  • Must be a local (in-state) resident.
  • High School diploma or GED.
  • Valid In-State Driver’s License.
  • Ability to pass a pre-employment drug screen.
  • Ability to pass up to a 10-year background check.
  • Must be at least 18 years of age.
  • Must have the authorization to work in the United States as defined by the Immigration Reform Act of 1986.
  • Must complete ramp and SIDA training to obtain airport authority identification security.
  • Must be able to carry heavy items up and down jetway stairs.
  • Must be able to be alert to moving vehicles or aircraft and use radio equipment.

Benefits

Explore amazing destinations anywhere Delta Air Lines flies through worldwide pass travel privileges

Comprehensive Medical / Dental / Vision / Telehealth

401(k) Retirement Plan

Have early access to your pay and enjoy competitive interest rates when you purchase white goods through our preferred vendor platforms

Paid Time Off 

"Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or veteran status."

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FAQs About Airport Customer Service - RAP Jobs at Unifi Aviation, LLC

What is the work location for this position at Unifi Aviation, LLC?
This job at Unifi Aviation, LLC is located in Rapid City, SD, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Unifi Aviation, LLC?
Candidates can expect a pay range of $15.8–$15.8 per hour for this role.
What employment applies to this position at Unifi Aviation, LLC?
The employer has not provided this information. This may be discussed during the hiring process.
What is the process to apply for this position at Unifi Aviation, LLC?
You can apply for this role at Unifi Aviation, LLC either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.