Airport Passenger Service Agent Job - JAL - JFK at Unifi Aviation, LLC - Queens, NY

Airport Passenger Service Agent - JAL - JFK

Unifi Aviation, LLCQueens, NY

$21 - $21 / hour

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Overview

Remote

On-site

Compensation

$21-$21/hour

Job Description

General information

Job Title

Airport Passenger Service Agent - JAL - JFK

Date

Monday, June 15, 2026

Entity

Unifi Aviation, LLC

State

New York

City

Jamaica

Base Pay Rate:

$ 21.25

Full/Part Time

Part Time

Exempt or Non-Exempt Position

Non-Exempt

Shift

A.M. shift, Overnight shift, P.M. shift

Part Time Days

Days of the week	Shift	Shift Start Time
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday	A.M. shift, Overnight shift, P.M. shift

Requirements and Description

N.B.: INTERVIEWS BY APPOINTMENTS ONLY. NO WALK-INS ACCEPTED.
AS PER MANAGER'S REQUEST, AN UPLOADED RESUME IS REQUIRED WITH YOUR APPLICATION.
Passenger Service Agents are the first line of defense for our customers! This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!

Responsibilities

Assist passengers with a smile and friendly face through arrival and check-in process, including support for passengers with special needs such as unaccompanied minors, VIP passengers and passengers needing wheelchair assistance.
Handle all aspects of arrival and departure functions, ticketing, gate handling and check-in by operating a computerized system. System usage includes boarding, baggage service, reservations and resolving related complaints and problems such as lost and found issues.
Perform customer relations, duties and responsibilities which includes providing information for airline passengers regarding their travelling needs and assisting them with special requests and considerations.
Ability to handle passport/VISA documentation.
Ability to interact with all levels of individuals such as passengers, employees, customers, corporate representatives and the general public.

Qualifications

Fluency in Japanese, Filipino, Vietnamese, Indonesian OR Chinese is a requirement.
Ability to showcase exceptional customer service abilities to all cliental.
Must be able to walk, climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods.
Must be able to lift/carry / push/pull and move items of 70 pounds and/or more on a regular basis and repetitively lift weights of 40 to 50 pounds on raised surfaces.
Able to work in extreme conditions, such as hot and cold weather, as well as small spaces.
Flexible schedule allowing work during nights, weekends, and holidays.

"Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or veteran status."

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FAQs About Airport Passenger Service Agent - JAL - JFK Jobs at Unifi Aviation, LLC

What is the work location for this position at Unifi Aviation, LLC?

This job at Unifi Aviation, LLC is located in Queens, NY, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Unifi Aviation, LLC?

Candidates can expect a pay range of $21.25–$21.25 per hour for this role.

What employment applies to this position at Unifi Aviation, LLC?

The employer has not provided this information. This may be discussed during the hiring process.

What is the process to apply for this position at Unifi Aviation, LLC?

You can apply for this role at Unifi Aviation, LLC either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.