Alumni Relations Advisor

WorldStridesAustin, Texas

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Overview

Schedule

Full-time

Career level

Senior-level

Remote

Hybrid remote

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Job Description

Company Introduction

WorldStrides is the global leader in educational travel and experiential learning. The company was founded in 1967 to provide middle school travel programs to Washington, D.C. and has grown to provide a wide range of programs for more than half a million students annually to over 100 countries around the world. WorldStrides offers experiential learning programs in educational travel, performing arts, language immersion, career exploration, service-learning, study abroad, and sports. Each of these experiences helps students to see beyond the classroom and to see the world – and themselves – in new ways.

Job Description:

The Alumni Relations Advisor plays a crucial role in enhancing brand awareness, providing professional development opportunities to alumni, and generating leads to increase the number of WorldStrides Higher Education participants across U.S. university partner campuses. This position oversees a cohort of Global Ambassadors (alumni brand ambassadors) responsible for on-campus and virtual outreach efforts. Coordinators are responsible for recruiting ambassadors, onboarding, training, and monitoring their progress throughout the academic year.

The Alumni Relations team plays a vital role in connecting with students after they complete their programs and removing obstacles for future participants, ensuring the ongoing success and growth of WorldStrides Higher Education.

Responsibilities:

Develop and implement strategies to recruit and engage program alumni in the Global Ambassador program
Manage Global Ambassadors through various channels, such as monthly check-ins and virtual form processing
Oversee the application process, including conducting interviews and hiring prospective Global Ambassadors
Train and onboard Global Ambassadors from WorldStrides Higher Ed programs and effective campus recruitment practices
Process activity reports and time sheets for Global Ambassadors
Analyze team efficiency, workload and student engagement and lead generation trends
Promote Global Ambassador engagement through the Global Ambassador Badge Program
Update and maintain alumni and GA resources, including virtual forms, the website, online orientation, and the learning management system
Respond to general inquiries sent to the alumni email
Support on-campus recruiting and partner education efforts in collaboration with Campus Partnerships, including domestic travel
Occasionally work with Campus Partnerships on Global Ambassador attendance for spot recruitment, fairs/events or professional development conferences
Provide professional development support for alumni, including resume and cover letter reviews and mock interviews
Perform other duties as assigned

Qualifications:

Bachelor’s degree in a relevant field (e.g., Education, Marketing, Communications, International Relations).
Strong written and verbal communication skills.
Experience in customer service and/or marketing.
Demonstrated experience in multicultural settings.
Attention to detail and a desire to learn new aspects of the International Education field.
Proficiency in Microsoft Office products (Word, Outlook, Excel, Teams, etc.).

Desired:

Experience studying, researching, living, working, or volunteering abroad.
Experience working on a U.S. college/university campus.
Experience in career development, such as reviewing resumes, cover letters, and conducting interviews.
Familiarity with digital tools and platforms, including Canva, Instagram, LinkedIn, and WordPress.

Work Perks

Comprehensive health benefits: medical, dental, vision, life, AD&D, accident, critical illness, disability insurance, FSA/HSA options with employer HSA contributions, and a generous 401(k) match.
Generous paid time off including 11 paid company holidays, 25 PTO days the first year (prorated), 1 paid volunteer day, 4 mental health days, and bereavement
Professional development support, including up to $5,250 annually for tuition reimbursement and up to $1,000 for certifications annually
Opportunities for paid and discounted travel
Flexible work schedule providing on-site, remote, and hybrid office opportunities
Encouraged participation in a wide variety of Employee Resource Groups
Employee Assistance Program (EAP) and wellness resources, including fitness centers at select locations
Paid parental, caregiver, and disability leave
Team Member Discount Program
Engaging, collaborative, and fun work environment

WorldStrides, a global organization, is committed to educate and serve communities worldwide. Our commitment is fueled by the passion of our team members and partners to make experiential learning accessible, while also being socially, environmentally, and ethically responsible. Together, we accomplish this by investing in initiatives to promote inclusion, diversity, and sustainability.

As an Equal Opportunity Employer, WorldStrides is committed to building a diverse workforce, supported by an environment that promotes inclusion and belonging. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

WorldStrides will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, J-1, H-1, H-2, L, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire. Select seasonal roles may consider students on J-1 or F-1 visas.

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FAQs About Alumni Relations Advisor Jobs at WorldStrides

What is the work location for this position at WorldStrides?

This job at WorldStrides is located in Austin, Texas, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at WorldStrides?

Employer has not shared pay details for this role.

What employment applies to this position at WorldStrides?

WorldStrides lists this role as a Full-time position.

What experience level is required for this role at WorldStrides?

WorldStrides is looking for a candidate with "Senior-level" experience level.

What benefits are offered by WorldStrides for this role?

WorldStrides offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Life Insurance, Paid Holidays, Paid Vacation, Parental and Family Leave, Paid Community Service Time, Career Development, 401k Matching/Retirement Savings, Tuition/Education Assistance, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at WorldStrides?

You can apply for this role at WorldStrides either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.