Americorps Vista Vita Tax Assistant

Goodwill Southern RiversColumbus, GA

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Overview

Schedule

Full-time

Career level

Senior-level

Remote

On-site

Benefits

Health Insurance

Career Development

Tuition/Education Assistance

Job Description

GoodwillSR AmeriCorps members will assist. This is a behind-the-scenes capacity-building role. You will research workforce needs, organize existing learning assets, create standardized curriculum tools, build a centralized SharePoint resource library, and develop evaluation and sustainability systems. You will not provide routine instruction, client assistance, or operational coverage.

AmeriCorps Vista Vita Tax Assistant

Goodwill Industries of The Southern Rivers- Columbus, GA.

Responsibilities:

Assess current and prior VITA volunteer, scheduling, outreach, partnership, training, communication, and recognition systems.
Map end-to-end workflows for in-person, virtual, telephone-assisted, and drop-off appointments, including scheduling, rescheduling, cancellation, no-shows, completion, and follow-up.
Help configure and test the selected scheduling platform, including appointment types, settings, permissions, communication templates, data definitions, reporting needs, and exception procedures.
Develop user guides, test scenarios, checklists, staff and volunteer training materials, issue logs, and implementation procedures.
Analyze aggregate scheduling use, appointment capacity, cancellations, no-shows, and feedback during tax season; recommend and document improvements.
Create an annual scheduling-system implementation, tax-season support, closeout, and ownership-transfer guide.

Requirements:

Be at least 18 years old and meet AmeriCorps citizenship or lawful permanent resident requirements.
Successfully complete all required AmeriCorps screening and National Service Criminal History Check requirements.

Program Benefits:

Bi-weekly stipend
Free medical insurance
Childcare assistance
Preferred hiring status on military bases after completion of the program
Student loans can be deferred while in the program
$7,000 educational scholarship after completion of service (Award can be used for further education at your choice of school, or to pay off student loans.

Schedule:

Monday - Friday (8:30 - 5:00) with Holidays and time off allowed; must complete 12-month program

Service Areas:

Community and Economic Development

Skills:

Teamwork and Communication Skills

Service Description:

AmeriCorps members will help increase community awareness of the programs that GoodwillSR offers and support Mission services activities, Monday through Friday, 4o hours a week. The members will implement several outreach service methods, including phone calls, emails, text messaging, social media campaigns, geo-marketing/geo-tracking, and special events. Outreach includes, but is not limited to, re-engaging clients who have not visited the center for 31 days or more; inviting clients to job fairs and special events; and informing clients about services such as classes, free tax prep, Veterans Services, and certification training. Outreach to our rural population uses the methods mentioned above to promote virtual services and opportunities offered by GoodwillSR. Outreach by the

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FAQs About Americorps Vista Vita Tax Assistant Jobs at Goodwill Southern Rivers

What is the work location for this position at Goodwill Southern Rivers?

This job at Goodwill Southern Rivers is located in Columbus, GA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Goodwill Southern Rivers?

Employer has not shared pay details for this role.

What employment applies to this position at Goodwill Southern Rivers?

Goodwill Southern Rivers lists this role as a Full-time position.

What experience level is required for this role at Goodwill Southern Rivers?

Goodwill Southern Rivers is looking for a candidate with "Senior-level" experience level.

What benefits are offered by Goodwill Southern Rivers for this role?

Goodwill Southern Rivers offers following benefits: Health Insurance, Career Development, Tuition/Education Assistance, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Goodwill Southern Rivers?

You can apply for this role at Goodwill Southern Rivers either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.