Overview
Schedule
Full-time
Career level
Senior-level
Remote
On-site
Benefits
Career Development
Job Description
In this role, you'll partner directly with product teams to transform raw data into actionable, decision-ready insights. You'll own the metrics, dashboards, and reporting cadences that give leadership real-time visibility into how customers engage with connected vehicle experiences - and use those insights to drive measurable improvements in product performance and customer satisfaction.
You'll serve as the critical bridge between intelligence team members and integrated services leaders, ensuring that every team is aligned on the metrics that matter and empowered to act on them quickly.
Digital Product Performance Analyst
- Define and maintain a consistent operating rhythm for product analytics reviews, business reviews, and performance reporting across the Digital Product organization
- Translate complex behavioral, usage, and engagement data into clear, actionable insights for product managers, engineers, and executive stakeholders
- Build and maintain dashboards and self-service analytics tools that track key product KPIs (e.g., feature adoption, engagement, retention, funnel conversion, connected vehicle usage patterns)
- Partner with data engineering teams to ensure data pipelines, instrumentation, and tracking support product analytics needs
- Identify opportunities to improve connected vehicle experiences through data-driven experimentation, A/B testing, and cohort analysis
- Develop and monitor metrics tied to customer lifetime value (CLV), engagement, and retention across digital product touchpoints
- Present findings and recommendations to senior leadership to influence product strategy and roadmap prioritization
- Champion a culture of data literacy and accountability by embedding analytics best practices within product teams
- Collaborate cross-functionally with Global Data Insight & Analytics (GDIA), UX, and business teams to ensure analytics needs are reflected in product requirements
- Define and maintain a consistent operating rhythm for product analytics reviews, business reviews, and performance reporting across the Digital Product organization
- Translate complex behavioral, usage, and engagement data into clear, actionable insights for product managers, engineers, and executive stakeholders
- Build and maintain dashboards and self-service analytics tools that track key product KPIs (e.g., feature adoption, engagement, retention, funnel conversion, connected vehicle usage patterns)
- Partner with data engineering teams to ensure data pipelines, instrumentation, and tracking support product analytics needs
- Identify opportunities to improve connected vehicle experiences through data-driven experimentation, A/B testing, and cohort analysis
- Develop and monitor metrics tied to customer lifetime value (CLV), engagement, and retention across digital product touchpoints
- Present findings and recommendations to senior leadership to influence product strategy and roadmap prioritization
- Champion a culture of data literacy and accountability by embedding analytics best practices within product teams
- Collaborate cross-functionally with Global Data Insight & Analytics (GDIA), UX, and business teams to ensure analytics needs are reflected in product requirements
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FAQs About Analyst, Product Operations & Performance Jobs at Ford Motor Company
What is the work location for this position at Ford Motor Company?
This job at Ford Motor Company is located in Dearborn, MI, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Ford Motor Company?
Employer has not shared pay details for this role.
What employment applies to this position at Ford Motor Company?
Ford Motor Company lists this role as a Full-time position.
What experience level is required for this role at Ford Motor Company?
Ford Motor Company is looking for a candidate with "Senior-level" experience level.
What benefits are offered by Ford Motor Company for this role?
Ford Motor Company offers Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Ford Motor Company?
You can apply for this role at Ford Motor Company either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.