Antwerpen Toyota Service Call Center

Antwerpen Auton GroupClarksville, MD

$15 - $22 / hour

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Overview

Schedule

Full-time

Career level

Senior-level

Compensation

$15-$22/hour

Benefits

Career Development

Job Description

Join the Antwerpen Toyota Service Call Center team at Antwerpen Clarksville Autopark as a dedicated customer service representative. In this role, you will be the first point of contact for customers seeking service appointments, providing exceptional support and ensuring a positive experience for all clients. You will manage inbound calls, schedule service appointments, and address customer inquiries with professionalism and efficiency.

Responsibilities

Answer incoming service calls promptly and courteously.
Schedule and confirm service appointments for customers.
Provide accurate information regarding services, pricing, and availability.
Maintain detailed and organized records of customer interactions.
Collaborate with service technicians and management to ensure smooth workflow.
Handle customer concerns and escalate issues when necessary.

Requirements

High school diploma or equivalent.
Excellent verbal communication and customer service skills.
Ability to multi-task and manage time effectively.
Basic computer skills and familiarity with scheduling software.
Positive attitude and problem-solving abilities.
Previous experience in a call center or automotive service environment is a plus.

Benefits

Competitive compensation of $15.00 - $22.00 per hour, paid bi-weekly.
Opportunities for career advancement within the company.
Supportive and team-oriented work environment.
Employee discounts on vehicle services and parts.
Comprehensive training and development programs.

About the Company

Antwerpen Clarksville Autopark is a reputable automotive dealership located in Clarksville, MD, dedicated to providing outstanding service to our customers. Our Antwerpen Toyota Service Call Center plays a key role in maintaining our commitment to excellence by delivering seamless customer support and service scheduling. Join our team and be part of a company that values quality, integrity, and community.

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FAQs About Antwerpen Toyota Service Call Center Jobs at Antwerpen Auton Group

What is the work location for this position at Antwerpen Auton Group?

This job at Antwerpen Auton Group is located in Clarksville, MD, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Antwerpen Auton Group?

Candidates can expect a pay range of $15–$22 per hour for this role.

What employment applies to this position at Antwerpen Auton Group?

Antwerpen Auton Group lists this role as a Full-time position.

What experience level is required for this role at Antwerpen Auton Group?

Antwerpen Auton Group is looking for a candidate with "Senior-level" experience level.

What benefits are offered by Antwerpen Auton Group for this role?

Antwerpen Auton Group offers Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Antwerpen Auton Group?

You can apply for this role at Antwerpen Auton Group either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.