Apparel/Lead Clerk

Responsible for ordering, stocking merchandise and maintaining the assigned section of the apparel department, and maintaining fixtures, displays, and signing. This position is also responsible for the training, coaching and directing all associates that work within their specific area of the Home sections. Perform production and customer service functions; maximize store sales and profits safely and ethically in accordance with company policies and procedures.

Minimum

• Must be 18 years of age or older.
• Willing to be flexible and work mornings, afternoons, evenings, and nights as the work demands.
• Willing and available to work weekends and holidays as needed.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
• Effective written and oral communication skills.
• Demonstrated ability to make intelligent decisions quickly.
• Able to tactfully and calmly handle stressful situations and make a positive impression on associates and customers.
• Possess abilities and skills for effective production, merchandising, and customer services related to sale of merchandise.
• Qualified and able to operate power machinery and work with various job tools, (Pallet jack, Forklift, compactors, box cutters, label guns, etc.)

Desired

• Related retail work experience.
• Familiarity with apparel sales terms and processes.
• Past work record reflects dependability and integrity.
• Demonstrates, recognizes and ensures compliance with Customer service actions. Ensures compliance with the following:

o Stock displays with new or back-stock merchandise.

o Divisional signing, recovery and merchandising standards

o Ticketing standards

o Corporate policies

o Planograms and composites

o Shrink control guidelines

• Coordinates and organizes merchandising of the section.
• Ensures on-hand integrity, RMS updates as needed.
• Builds and maintains vendor relationships.
• Receives and processes freight.
• Performs inventory control functions as required. Ensures ads and promotions are set to standard.
• Processes salvage.
• Prepares for physical inventory as directed. Processes returns/exchanges.
• Conducts stock counts.
• Builds ends and displays.
• Maintains an awareness of current market trends.
• Reacts with urgency to changing sales opportunities.
• Processes product deletions.
• Ensures accuracy and follows up on price changes.
• Engages with Customers and sells products to customers.
• Sells products to Customers; teaches/demonstrates selling skills.
• Participates in mandatory training programs.
• Performs cashier functions, when required.
• Processes mail.

Maintains an awareness of overstock/understock conditions to ensure ordering system integrity.

• Responds to verbal Customer comments/complaints.
• Assists in the inventory process.
• Writes Intersection Transfers.
• Manages P & L responsibilities, seasonal sets.
• Processes mismates.
• Perform any and all duties as assigned.