Appliance Installation, Service And Warranty Manager

HPM Building SupplyHonolulu, HI

$68,600 - $97,500 / year

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Overview

Remote

On-site

Compensation

$68,600-$97,500/year

Job Description

We are offering a promotional $1,000 sign-on bonus!The expected pay range for this position is $68,600 to $97,500 per year. The pay is determined by several factors, including but not limited to job-related skills, qualifications, experience, education, internal equity, and other factors relevant to the job.HPM Building Supply in Honolulu, Hawaii is seeking to hire a full-time Appliance Installation, Service and Warranty Manager. The typical schedule for this position:Monday-Friday 7:00 am to 4:00 pmOccasional Weekends or after hour events as necessary.Also may include out of state training or related events. JOB SUMMARY:The Appliance Installation, Service and Warranty Manager includes overseeing appliance operations, troubleshooting and installing repairs, estimating costs, documenting work, managing inventory, training technicians, maintaining product information, implementing quality assurance procedures, assisting clients, collaborating on designs, recommending improvements, and fostering relationships with clients and partners. They oversee all aspects of appliance installation, warranty management, and after-sales service, ensuring efficient operations, high-quality service delivery, and excellent customer satisfaction. This role requires a blend of strong technical knowledge, leadership skills, problem-solving abilities, and a customer-centric mindset. KEY RESPONSIBILITIES:ssist team in incorporating appliance package, Mechanical/Electrical/Plumbing (MEP)Evaluate and implement internal procedures for quality assurance, risk mitigation, cost. Train support crews and mentor field service technicians in the above. Keep product information current and assist in developing reference resources for staff, Oversee the warehousing, delivery, and installation of all appliances.Troubleshoot, diagnose, service, and install warranty repairs and replacements.Estimate costs and make recommendations in the client's best interest.Promptly and accurately document and track any work performed. KNOWLEDGE AND ABILITY REQUIREMENTS:Ability to lift 50 pounds with or without reasonable accommodation.Basic plumbing, electrical, and construction knowledge.Basic knowledge of cabinetry manufacturing, countertop coordination, and interior design.Valid driver's license required.Intermediate to advanced computer skills, including effectively using email, internet, and Microsoft Office.In-depth technical knowledge of appliances. OUR BENEFITS Medical (including prescription drug, vision and chiropractor/massage/acupuncture or Health Reimbursement Account ($2,400 a year)Dental (with ortho coverage for employee and dependents)PTO (15 days a year) + up to 5 additional days of Well Being LeaveBasic Life/AD&D coverage

Long-term disability

Health and Dependent Care Flexible Spending Plans 401(k) Plan Employee Stock Ownership Plan (ESOP) AFLAC voluntary insurance and more!ARE YOU READY TO JOIN OUR TEAM?If you feel that you would be right for this Appliance Installation, Service and Warranty Manager position, fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you ABOUT HPM HAWAIIFor over 100 years, HPM Building Supply has been serving Hawaii's families and builders with quality materials and helpful expertise. Founded in Hilo in 1921 as Hawaii Planing Mill, HPM is a 100% employee-owned company with 20 locations across Hawaii Island, Oahu, Maui, Lnai, and Kauai, plus facilities in Washington State. Our purpose is: "We Make Lives Better" and we live our core values of Heart, Character, and Growth. Join HPM and become an owner!

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FAQs About Appliance Installation, Service And Warranty Manager Jobs at HPM Building Supply

What is the work location for this position at HPM Building Supply?

This job at HPM Building Supply is located in Honolulu, HI, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at HPM Building Supply?

Candidates can expect a pay range of $68,600 and $97,500 per year.

What employment applies to this position at HPM Building Supply?

The employer has not provided this information. This may be discussed during the hiring process.

What is the process to apply for this position at HPM Building Supply?

You can apply for this role at HPM Building Supply either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.