Application Analyst | Nurse Call System

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Scheduled Weekly Hours:

40

Emplify Health is seeking a collaborative and clinically minded Application Analyst to support and optimize our Nurse Call environment, with a primary focus on the Voalte communication platform.

This role partners closely with nursing, clinical leadership, IT, and vendors to ensure reliable, intuitive, and efficient clinical communication that supports patient safety, workflow efficiency, and high‑quality care.

Key Responsibilities Include:

• Serve as the primary subject matter expert for the Voalte Nurse Call and clinical communication platform (Voalte One, Voalte Mobile, Voalte Wearables, as applicable)

• Support implementation, configuration, optimization, and ongoing maintenance of the nurse call system across clinical areas

• Troubleshoot and resolve issues related to alerts, escalations, call routing, device connectivity, and integrations

• Support training and go‑live readiness for nursing staff and ancillary teams during new deployments or optimization initiatives

• Monitor system performance, uptime, and user experience; proactively identify opportunities for improvement

• Ensure nurse call workflows support patient safety initiatives, response time goals, and regulatory standards

• Assist with documentation, change management, and governance related to clinical communication systems

What's Available:

• Fulltime, 80 hours biweekly (1.0 FTE)

• Monday-Friday core business hours

• Remote work options for residents in WI, MN, or IA only, with occasional need to work onsite for support initiatives

• Immigration sponsorship (e.g., H-1B) is not available for this position.

• Starting salary $70,000/year + based on relevant work experience

• Based on experience, this position may also be filled at an Application Analyst or Senior Application Analyst level.

An Ideal Candidate Will Have:

• Education: Bachelor's degree or a related field or equivalent years of experience and education

• Experience: At least 2-4 years of relevant work experience

• Experience supporting or implementing a nurse call system, strongly preferred Voalte / Vocera

• Clinical workflow understanding, preferably with nursing or inpatient care environments

• Experience working with clinical communication systems, mobile devices, or real‑time alerting platforms

• Strong analytical and problem solving experience

In addition to the rewarding work, you'll receive:

• A highly adaptable and mission-driven organization with a work environment that supports you personally and professionally and a work culture where you are valued and appreciated

• Competitive Benefits: A comprehensive and generous benefits package (Medical, Dental, Life Ins, HSA/FSA) ensuring your comfort and well-being as a valuable team member

• Substantial retirement contribution including a 401k match & annual discretionary base contribution

• Work-Life Balance: Paid Time Off (PTO) combines vacation, sick, and personal days into one balance to allow you the flexibility to use your time off as you need

• Professional Development: Support for your career growth through Professional Development Opportunities, our Tuition Investment Program, and our Career Development Center

• Additional Employee Discounts and Perks Other benefits include a Wellness program with incentives, employer-paid life insurance and AD&D, optional short-term and long-term disability coverage, an employee assistance program, identity theft protection, pet insurance, Inspire & Celebrate colleague recognition and rewards program, a discount program, and more!

If you are looking to be a part of a stable and growing mission-driven organization, this may be the right opportunity for you!

Emplify Health is comprised of two of the Midwest's most respected healthcare systems, Bellin Health and Gundersen Health System. Once neighbors, we are now partners, united in our mission to provide exceptional care to our communities. As a not-for-profit, patient-centered healthcare network, we have headquarters in Green Bay and La Crosse, Wisconsin. Our extensive network includes 11 hospitals and more than 100 clinics, serving 67 cities and rural communities across Wisconsin, Iowa, Minnesota and Michigan's Upper Peninsula. With over 4,500 dedicated nurses and providers, we are committed to delivering primary, specialty and emergency care, along with innovative medical education programs. Join us in making a meaningful difference in the lives of our patients and communities.

If you need assistance with any portion of the application or have questions about the position, please contact HR-Recruitment@gundersenhealth.org or call 608-775-0267.

We inspire your best life by relentlessly caring, learning and innovating. This is our purpose. Together with our values - belonging, respect, excellence, accountability, teamwork and humility - our pillars set our foundation and our future.

Equal Opportunity Employer