Application Developer / Senior Application Developer - Identity & Access Management (IAM)

• Requires a bachelor’s degree in business, computer science, engineering, management or other related field or equivalent experience.

• Typically,five or more years inrelatedfield.

Experience

• Identity Access Management (IAM) – Authentication and Authorization

• Identity Governance Administration (IGA)

• Access Certifications (manager, application owner, role-based, advanced certification configs)

• Lifecycle events - joiner/mover/leaver automation

• Java/JavaScript programming

• SailPoint IIQ

PreferredExperience

• Privileged Access Management (PAM)

• Idira(CyberArk)

• Regulatory frameworks such as SOX or CIP

• Single Sign-On (SSO) – SAML, OAuth, and SCIM

Nice to have

• Utility Experience

• PingFederate

• PingOne/Davinci

• SailPoint Identity Security Cloud

Competencies (Knowledge, Skills, Abilities)

Functional Competencies

• Intermediate knowledge of business goals and scope of change initiatives.

• Intermediate knowledge of user experience design frameworks.

• Intermediate knowledge of change management processes.

• Intermediate knowledge of software configuration.

• Intermediate knowledge of operating system concepts.

• Intermediate knowledge of database concepts.

• Intermediate knowledge of infrastructure concepts.

• Intermediate knowledge ofservicecontinuity planning and support.

General Competencies

• Intermediate customer-focus skills.

• Intermediate accuracy skills.

• Intermediaterisk-managementskills.

• Intermediate oral and written communication skills.

• Intermediate interpersonal skills.

• Intermediate decision-making skills.

• Intermediate organization and prioritization skills.

Key Job Information– Senior Level

Senior Application Developer,Grade 8Career Level: P4

Specialist ProfessionalRequires specialized depth and/or breadth ofexpertise. Interprets internal or external business issues and recommends best practices.Solvescomplex problems; takes a broad perspective toidentifyinnovative solutions. Works independently, with guidance in only the most complex situations. Mayleadfunctional teams or projects.

Key Responsibilities  

Programming/Software Development (PROG)Sets local or team-based standards for programming tools and techniques, including security guidelines and the selection ofappropriate developmentmethods. Advisesonapplication of standards and methods and ensures compliance. Takes technical responsibility for all stages and/or iterations in a software development project, providing method-specific technical advice and guidance to project stakeholders. Assigns work packages,monitorsperformanceand manages change control dynamically tooptimizeproductivity. Provides advice,guidanceandassistanceto less experienced colleagues as.

Application Support (ASUP)Drafts andmaintainsprocedures and documentation for applicationssupport. Manages application enhancements to improve business performance.Advises onapplication security, licensing, upgrades,backupsand disaster-recovery needs. Ensures that all requests for support are dealt with according to set standards and procedures.

Incident Management (USUP)Ensures that incidents are handled according to agreed procedures. Investigates escalated incidents to responsible service owners and seeks resolution. Facilitates recovery following resolution of incidents. Ensures that resolved incidents are properly documented and closed. Analyzes causes of incidents and informs service ownersin order tominimize probability of recurrence and contribute to service improvement. Analyzes metrics and reports on performance of incident-managementprocess.

Problem Management (PBMG)Ensures thatappropriate actionis taken toanticipate, investigate and resolve problems in systems and services. Ensures that such problems are fully documented within the relevant reportingsystem(s). Enablesdevelopmentof problem solutions. Coordinates the implementation of agreed remedies and preventative measures.Analyzespatterns and trends.

Systems Design (DESN)Specifies and designs large or complex systems. Selectsappropriate designstandards,methodsand tools consistent with agreed enterprise and solution architectures and ensures they are applied effectively. Reviews others' systemsdesignsto ensure selection ofappropriate technology, efficient use of resources and integration of multiple systems and technology. Contributes to policy forselectionof architecture components. Evaluates and undertakes impact analysis on major design options and assesses and manages associated risks. Ensures that the system design balancesfunctional, service quality,securityand systems management requirements.

Systems Integration (SINT)Designs and builds integration components and interfaces. Leads practical integration work under the technical direction of the system/service designer. May contribute to the overall design of the service. May define the technical criteria for product/componentselection. Contributes to decisions about tools,methodsand approaches.

Education/Experience/Certifications 

• Requires a bachelor’s degree in business, computer science, engineering, management or other related field or equivalent experience.

• Typically,eight or more years inrelatedfield.

Required Experience

• Identity Access Management (IAM) – Authentication and Authorization

• Identity Governance Administration (IGA)

• Access Certifications (manager, application owner, role-based, advanced certification configs)

• Lifecycle events - joiner/mover/leaver automation

• Java/JavaScript programming

• SailPoint IIQ

Preferred Experience

• Privileged Access Management (PAM)

• Idira(CyberArk)

• Regulatory frameworks such as SOX or CIP

• Single Sign-On (SSO) – SAML, OAuth, and SCIM

Nice to have

• Utility Experience

• PingFederate

• PingOne/Davinci

• SailPoint Identity Security Cloud

Competencies (Knowledge, Skills, Abilities) 

Functional Competencies 

• Advanced knowledge of business goals and scope of change initiatives.

• Advanced knowledge of user experience design frameworks.

• Advanced knowledge of change management processes.

• Advanced knowledge of software configuration.

• Advanced knowledge of operating system concepts.

• Advanced knowledge of database concepts.

• Intermediate knowledge of infrastructure concepts.

• Advanced knowledge ofservicecontinuity planning and support.

General Competencies 

• Advanced customer-focus skills.

• Advanced accuracy skills.

• Advancedrisk-managementskills.

• Advanced oral and written communication skills.

• Advanced interpersonal skills.

• Advanced decision-making skills.

• Advanced organization and prioritization skills.

• Advanced meeting facilitation skills.

• Advanced team-building skills.

Physical and Cognitive Demands– For Both levels

Cognitive LevelSubstantial:Consistent use of logic or scientific thinking to define problems, collect information,establishfacts,and draw valid conclusions.

• Ability to adhere to set response times,deadlines,and time-sensitive tasks.

• Ability to follow accuracy standards.

• Ability to followthrough ondecision-making tasks.

• Ability to interact effectively and collaboratively within a team environment.

• Ability to communicate andproblem solvewhen under stress.

• Ability to respond and adapt to frequentchange.

• Ability to accept and demonstrate self-awareness whenprovidedconstructive feedback.

• Ability to discern feedback and acknowledge ownership of areas of improvement.

• Ability to avoid future mistakes by applying reasonable skills to new but similar work situations or tasks.

• Ability to successfully collaborate with peers,managersand others within the organization.

• Demonstrates sound memory.

• Ability to processnew informationto be applied consistently to work tasks.

Schedule/Attendance 

• Ability to adhere topre-established schedule, including start/stop time and break/lunch schedule.

• Ability to work long hours.

• Ability toworka variable schedule.

• Ability to report to work and perform work during periods of severe inclement weather.

• Ability to consistently meet attendance standards for regular, reliable, predictable, full-time attendance.

• Ability to work shiftschedule.

• Ability to work on-callschedule.

Physical Capabilities

• Computer use (use computer regularly for entire work shift)

Environment - Office