Application Specialist I- Deposits #531

COCCSouthington, CT

$48,110 - $66,104 / year

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Overview

Schedule

Full-time

Career level

Senior-level

Remote

Hybrid remote

Compensation

$48,110-$66,104/year

Benefits

Paid Vacation

Career Development

Tuition/Education Assistance

Job Description

What we need…The Application Specialist I provides exceptional front-line support to financial institution clients using COCC's banking technology solutions. In this role, you'll work hands-on with core banking systems and reporting tools while supporting mission-critical banking operations. You'll join a collaborative, knowledgeable support team that values learning, problem-solving, and client success-offering a strong foundation for long-term career growth in financial technology.What's in it for you…COCC offers a collaborative environment, career growth, and all the benefits you'd expect from an award-winning employer, including:

Hybrid schedules and ample paid time off allowing you work/life balance and flexibilityCustomized training and onboarding to support you in your first year at COCCRobust employee development programs aligned with career pathing objectivesCutting-edge training and educational resources from vendors like SANS, PluralSight and CBTNuggetsGenerous PTO offerings, benefits and competitive compensationOn-site fitness centers, wellness incentives, and lifestyle spending accountsTuition ReimbursementOne-on-one career coachingDEIB initiatives championing inclusion and encouraging you to bring your whole self to workFinancial planning assistance with certified professionalsPeer recognition programs

What you'll do…

Deliver high-quality client support across multiple communication channelsAnswers customer inquiries regarding system use and proceduresTroubleshoot and resolve technical and application-related issuesResearch and document solutions while maintaining accurate case recordsMaintain service standards and ensure timely, effective resolutionsCollaborate with team members and internal partners to enhance the client experienceContinuously build product knowledge through training and hands-on learning

What you'll bring…

Bachelor's degree preferred but will consider appropriate work and/or certificationsMinimum two years' banking experience, operations (back office) and/or branch preferredStrong customer service and problem-solving skillsAbility to research, analyze, and clearly communicate technical informationExperience supporting users in a technical or system-driven environmentAttention to detail with excellent documentation and follow-up skillsComfort working in a fast-paced, client-facing support roleCommitment to service excellence, collaboration, and continuous learning

Salary Range for this role is $48,110-$66,104 per year

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FAQs About Application Specialist I- Deposits #531 Jobs at COCC

What is the work location for this position at COCC?

This job at COCC is located in Southington, CT, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at COCC?

Candidates can expect a pay range of $48,110 and $66,104 per year.

What employment applies to this position at COCC?

COCC lists this role as a Full-time position.

What experience level is required for this role at COCC?

COCC is looking for a candidate with "Senior-level" experience level.

What benefits are offered by COCC for this role?

COCC offers following benefits: Paid Vacation, Career Development, Tuition/Education Assistance, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at COCC?

You can apply for this role at COCC either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.