Application Technical Specialist I {169831}

A-Line Staffing is now hiring an Application Technical Specialist I in Smithfield, RI. The Application Technical Specialist I will be working for a Fortune 500 company and has career growth potential. This would be full time / 40+ hours per week.

If you are interested in this position, please apply directly to this job posting, text Jenise Nottage at

Compensation: • The pay for this position is $17.00 per hour - biweekly • Benefits are available to full-time employees after 90 days of employment • A 401(k) with a company match is available for full-time employees with 1 year of service on our eligibility dates

Highlights: • This position is a contract assignment with potential to hire on permanently based upon attendance, performance, and business needs • The required availability for this position is Monday–Friday with an 8-hour shift that may fluctuate to accommodate day/night projects and different time zones • Paid onsite training is provided and training hours may vary between 8:00 AM – 8:00 PM • Position is onsite in Smithfield, RI

Responsibilities: • Provide first-level technical support to field technicians, vendors, and contractors during technology rollouts and store hardware implementations • Handle inbound and outbound calls in a call queue environment supporting multiple technical projects simultaneously • Troubleshoot basic hardware and technology implementation issues while ensuring project protocols are followed • Update tracking applications, complete system validations, and document project updates through email and Excel • Support multiple technology rollout projects occurring across different time zones and schedules • Maintain clear, professional, and accurate verbal and written communication with technicians and project teams • Follow training materials, handbooks, and implementation procedures provided for each project • Assist with project coordination and issue escalation as needed

Requirements: • Minimum of 1 year of relevant work experience required • High School Diploma or GED required • Strong verbal and written communication skills • Basic troubleshooting and problem-solving skills • Working knowledge of Microsoft Outlook, Word, and Excel preferred • IT hardware installation or technology implementation experience preferred but not required • Must be able to work onsite in Smithfield, RI • Must be flexible with shift scheduling based on project needs • Ability to manage multiple projects simultaneously

Education: • Required: High School Diploma or GED

If you are interested in this position, please apply directly to this job posting or email resume and job title to Jenise Nottage at

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