Application Trade Support Engineer

Phaxis LLCNew York, NY

$67 - $67 / hour

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Overview

Remote

On-site

Compensation

$67-$67/hour

Job Description

Pay Rate: $67.11 Application Trade Support

Job Description

Provide front-line support to Equities Front Office Traders, Middle Office teams, and Compliance on the trading floor.
Monitor trading platforms and FIX network connectivity to ensure system stability and performance.
Diagnose and resolve real-time trading issues, including investigation of compliance-related inquiries.
Communicate and escalate major incidents to key stakeholders in a timely manner.
Gather business requirements from traders; document, track, and prioritize enhancement requests.
Translate business needs into detailed specifications for vendor and development teams.
Partner with Support and QA teams to document business workflows and enhance regression testing coverage.
Maintain and update knowledge bases, support scripts, technical documentation, and operational procedures.

Qualifications

3+ years of experience supporting mission-critical trading applications on an Equities trading floor (e.g., US Market Making, ETFs, Electronic Trading, Global Program Trading, Options).
Strong understanding of high-touch trading workflows, FIX protocol, OMS, IOI, market data, and CTM processes.
Solid knowledge of regulatory and compliance frameworks (e.g., Reg NMS, Reg SHO, CAT, ACT, ORF, TRACE).
Proficiency with Linux, SQL, JIRA, and Microsoft Excel.
Strong interpersonal skills with the ability to build effective working relationships across teams.
Excellent written and verbal communication skills.
Demonstrated analytical and problem-solving capabilities with strong attention to detail.
Ability to work independently, prioritize effectively, and perform under pressure in a fast-paced environment.
Experience with scripting and automation tools is a plus.

Day to Day: The consultant will serve as a liaison between trading desks and third-party vendors, supporting mission-critical applications in the equities business, including US Marketing, ETFs, Electronic Trading, and Global Program Trading. They will communicate major incidents to stakeholders, including compliance, COO, and international teams, as well as troubleshoot real-time trading issues and investigate compliance inquiries.

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FAQs About Application Trade Support Engineer Jobs at Phaxis LLC

What is the work location for this position at Phaxis LLC?

This job at Phaxis LLC is located in New York, NY, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Phaxis LLC?

Candidates can expect a pay range of $67.11–$67.11 per hour for this role.

What employment applies to this position at Phaxis LLC?

The employer has not provided this information. This may be discussed during the hiring process.

What is the process to apply for this position at Phaxis LLC?

You can apply for this role at Phaxis LLC either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.