APR Technical Lead
CenturiaAlexandria, VA
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Overview
Schedule
Full-time
Career level
Director
Remote
On-site
Benefits
Career Development
Job Description
Job Title: APR Technical Lead
Location: Alexandria, Virginia
Company/ Program Description:
Centuria, a Service-Disabled Veteran-Owned Small Business (SDVOSB), has been delivering IT, Engineering, and Scientific solutions to the Federal Government since 2002. During our two decades of service, we have earned the trust and respect of our government clients for the simple reason that we have great people who are experts in their fields and take pride and ownership in everything they do.
Job Responsibilities:
- Responsible for overall project management of complex, multi-task IT contracts.
- Plans, organizes and manages groups of employees engaged in various technical duties.
- Provides administrative and technical direction to personnel; has the corporate authority to recruit, hire, terminate personnel and commit corporate resources; coordinates approved contract
- Establishes improved procedures and controls, where necessary, to ensure that all services meet schedule and/or production;
- Provides the customer representatives the status and activities of personnel covered under contract
- Responds to administrative or technical requests from the customer representative
- Applies continuous evaluation and control measures; works without supervision.
- Liaising with team members, management, and clients to ensure assigned tasks are completed to standard.
- Identifying risks and forming contingency plans as soon as possible.
- Analyzing existing operations and scheduling training sessions and meetings to discuss improvements.
- Keeping up to date with industry trends and developments.
- Provides deliverables, including presentations to the relevant stakeholders.
Job Requirements:
- Proven experience managing a Tier 2 specialized support desk in a large environment, preferably supporting more than 10,000 users.
- Provides Tier 2 management to include call management, accounts management, reporting and workforce management.
- Experience with management of Service Level Agreements.
- Holds ITIL Certification. Holds 1 or more Microsoft Certifications (MCSE or similar).
- Fifteen (15) years of IT experience with at least (10) years’ experience in a management position or equivalent combination of education and experience.
- BA/BS in Computer Science, Engineering, Mathematics, Business, Management, or equivalent
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FAQs About APR Technical Lead Jobs at Centuria
What is the work location for this position at Centuria?
This job at Centuria is located in Alexandria, VA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at Centuria?
Employer has not shared pay details for this role.
What employment applies to this position at Centuria?
Centuria lists this role as a Full-time position.
What experience level is required for this role at Centuria?
Centuria is looking for a candidate with "Director" experience level.
What benefits are offered by Centuria for this role?
Centuria offers Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at Centuria?
You can apply for this role at Centuria either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.