AR Specialist/Accounting Clerk

Role: AR Specialist/Accounting Clerk Location: Toledo Ohio 43659 Contract: 12 months Pay rate: $21/hr - $23/hr on W2 Shift: Monday–Friday, 8:00 AM – 5:00 PM , Hybrid (Mostly onsite, remote on Fridays) JOB DESCRIPTION PURPOSE OF THE JOB The AR Specialist is accountable for managing and collecting delinquent accounts receivable for an assigned customer base to deliver defined outcomes through key performance indicators. This will require relationship building and partnership with internal functions, such as accounting, credit, customer service, pricing, transportation, and sales. JOB RESPONSIBILITIES Accountable for reducing delinquency for assigned accounts aligned with OC financial objectives Collection of past due balances, while maintaining a follow-up system with notes, in accordance with established goals Monitoring of process quality and testing root cause analysis to drive improvement Customer/Supplier/Operations escalation management Develop action plans collaboratively with credit and sales teams to maximize results and mitigate risk Escalation of customer issues timely to credit and leadership teams – “manage up” Collaborate with credit team to deliver insightful management reporting Participate in cash forecasting for business units and customers supported (30/60 day forecast) Present in monthly AR aging meetings Analyze cash discount deductions for resolution; Collect as appropriate Maintain compliance with required internal controls and policies Assist team members / back up / cross training Talent Development Invest in personal growth and development, clearly focused on self-learning and the ability to grow and learn at an acceptable rate Capture the value of continuous learning and ongoing development opportunities JOB REQUIREMENTS MINIMUM QUALIFICATIONS: High School Diploma and 2 years applicable work experience with accounts receivable, collections or cash application PREFERRED EXPERIENCE: Bachelor’s degree Demonstrated achievement in prior roles and ability to be successful in a team-oriented environment Working knowledge of Microsoft Excel, Business Intelligence (BI) and SAP ERP software Basic knowledge /understanding of OC customers, products and markets Knowledge of billing procedures and collections techniques (e.g. skip tracing) KNOWLEDGE AND ABILITIES: Initiating action/Gaining commitment Problem Solving – understand and analyze Tenacity/Driving for results Financial Knowledge/Financial Skills Strong oral/written communication skills Process development and improvements PERSONAL CHARACTERISTICS: Collection techniques/Negotiation skills Manages time well, prioritizes effectively Learns and adapts quickly to changing environments Operates with integrity Attention to detail Positive attitude