AR/VR Technical QA Analyst

About Volga Partners 

Volga Partners is a global workforce solutions and technology services company supporting innovative organizations across AI, emerging technologies, data operations, and enterprise technology programs. We connect exceptional talent with high-impact opportunities that help shape the future of technology. 

Shape the Future of Immersive Technology 

Are you passionate about technology, gaming, virtual reality, or solving complex technical challenges? 

Join a team supporting a dedicated long-term client program focused on next-generation AR/VR experiences. As an AR/VR Technical QA Analyst, you will play a critical role in ensuring the quality, stability, and performance of cutting-edge immersive technologies before they reach end users. 

This is more than a traditional QA position. You'll work at the intersection of hardware, software, networking, and user experience while developing highly transferable technical skills in one of the fastest-growing areas of technology. 

Whether your background is in quality assurance, IT support, gaming, systems troubleshooting, technical operations, or PC hardware, this role offers an exciting opportunity to gain hands-on experience supporting advanced AR/VR platforms. 

Why Join This Team? 

• Full-Time W-2 employment 

• Dedicated long-term client program 

• Medical, Dental, and Vision Coverage 

• 401(k) with Employer Match 

• Health Savings Account (HSA) 

• Paid Time Off (PTO) 

• Employee Assistance Program (EAP) 

• Dependent Coverage Available 

• Hands-on exposure to emerging AR/VR technologies 

• Opportunity to work alongside engineers and technical stakeholders 

• Develop highly marketable troubleshooting, diagnostics, and systems testing skills 

Technologies You'll Work With 

• AR/VR Headsets and Mixed Reality Devices 

• OpenXR 

• Unity 

• Unreal Engine 

• Windows 10/11 

• Android Debug Bridge (ADB) 

• Quest Link, Air Link, and Steam Link 

• Jira 

• Performance Analysis and Diagnostic Tools 

• Hardware and Software Testing Environments 

What You'll Do 

Quality Assurance & Testing 

• Execute comprehensive manual testing across AR/VR hardware and software platforms 

• Evaluate performance, tracking fidelity, stability, and overall user experience 

• Validate functionality across multiple hardware configurations and environments 

• Identify, reproduce, and document software and hardware defects 

Technical Troubleshooting & Diagnostics 

• Investigate SDK and API-related issues 

• Analyze runtime logs, version mismatches, and integration failures 

• Isolate root causes and provide actionable findings to engineering teams 

• Troubleshoot complex software, hardware, and connectivity issues 

PC-to-Headset Connectivity 

• Diagnose Quest Link, Air Link, Steam Link, and PCVR streaming issues 

• Resolve USB, driver, networking, and performance-related problems 

• Validate headset connectivity across multiple system configurations 

Application Deployment 

• Deploy and validate APKs and Windows applications using ADB and command-line tools 

• Verify installations and troubleshoot deployment failures 

• Support build validation across multiple devices and testing environments 

Unity & Unreal Validation 

• Review builds and projects within Unity and Unreal Engine 

• Identify rendering issues, console errors, and asset integrity concerns 

• Validate functionality prior to release 

Defect Reporting & Documentation 

• Create detailed Jira tickets with logs, screenshots, telemetry, and reproducible steps 

• Partner with developers and QA leads to accelerate issue resolution 

• Maintain high-quality testing documentation and reporting standards 

Cross-Functional Collaboration 

• Work closely with developers, QA leads, and technical stakeholders 

• Support release readiness and product quality initiatives 

• Contribute valuable feedback throughout the development lifecycle 

Qualifications 

Required 

• 2+ years of experience in Software QA, Hardware QA, Technical Support, Systems Testing, Help Desk, Desktop Support, or a related technical field 

• Strong troubleshooting and analytical problem-solving skills 

• Experience working within Windows 10/11 environments 

• Familiarity with software installation, configuration, and diagnostics 

• Experience deploying applications across multiple devices and environments 

• Strong written and verbal communication skills 

• Ability to work onsite in Redmond, WA 

Preferred 

• Experience supporting AR/VR, gaming, simulation, or immersive technology platforms 

• Familiarity with Unity and/or Unreal Engine 

• Experience with ADB or command-line deployment tools 

• Python or PowerShell scripting experience 

• Experience with graphics profiling or performance analysis tools 

• Understanding of networking fundamentals and low-latency streaming technologies 

• Experience supporting technically complex hardware and software ecosystems 

Redmond, WA (100% Onsite) Full-Time W-2 Position $25.00 - $31.00 per Hour DOE Monday - Friday | 8:30 AM - 5:00 PM PST 

• Medical, Dental, and Vision Coverage 

• 401(k) with Employer Match 

• Health Savings Account (HSA) 

• Paid Time Off (PTO) 

• Employee Assistance Program (EAP) 

• Dependent Coverage Available