ARC Supervisor
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Overview
Job Description
St. James Parish Government is hiring an ARC Supervisor in the Department of Human Services.
job function: This is an administrative level position with responsibility for assisting in the planning, monitoring, and organizing services for the ARC clients in St. James Parish. Position will have the ability to direct and facilitate the provisions of services in accordance with Federal, State, and Parish laws, regulations, and policies. This position is classified as essential during declared emergencies or natural disasters and exempt according to the Fair Labor Standards Act.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
A. Specific:
1. Communicate to the clients, their families/caretakers, and the public the intent, purpose, and functions of the St. James Arc.
2. Recruit potential clients.
3. Plan, organize, supervise, and communicate the provision of services to the clients of the ARC.
4. Communicate goals and objectives for serving clients in accordance with their plans.
5. Recruit and advise the hiring of staff.
6. Communicate expectations for job performance of DSPs, and supervise services provided to clients on a systematic basis.
7. Evaluate performance of DSPs on an annual basis.
8. Provide and/ or arrange training for staff in areas of need.
9. Ensure timely record-keeping and reporting of Medicaid services and updating of client records.
10. Provide services and file claims according to Medicaid dictates.
11. Submit claims for funding on a timely basis.
12. Complete required reports/grants for funding within timelines, ie., United Way,
13. Conduct an aggressive membership drive on an annual basis.
14. Actively pursue grant funding / donations for the continued operation of the program.
15. Maintain budgetary control and communicate issue, policy needs, center/facility and needs to the Director of Human Resources, President and Executive Board of the ARC.
16. Maintain open lines of communication with the support staff, transportation providers, support volunteers, state and parish agencies, and clients and their families/caretakers.
B. General
1. Arrive at work prior to the arrival of the first client.
2. Remain at work until the dismissal of all clients, and the completion of daily record keeping requirements.
3. Maintain professional demeanor in dress and action when dealings with clients, staff, Executive Board Members, community partners, and family/ caregivers.
4. Maintain confidentiality with all client and personnel issues / information.
5. Refrain from interaction with social media regarding the ARC.
6. Refrain from engaging in personal electronic communications during work hours.
7. Follow the appropriate chain of command in dealing with clients and staff. 8. Represent the St. James ARC with respect when in community interaction.
8. Seek and attend professional development opportunities; attend required training.
9. Maintain a safe, clean, inviting environment for the clients and staff.
10. Maintain appropriate personal hygiene of the clients.
11. Address and respond to clients with respect and concern.
12. Perform all other job responsibilities assigned by the President / Executive Board.
QUALIFICATION REQUIREMENTS: Must have good public relations and communication skills. Ability to plan, organize and effectively present ideas and concepts to groups. Must have basic computer skills, excellent verbal and written communication. Must have a valid LA Class “D” driver’s license.
EDUCATION AND/OR EXPERIENCE: Bachelor’s degree from four-year college. Understand units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
REASONING ABILITY: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
OTHER SKILLS AND ABILITIES: To perform this job successfully, an individual should have knowledge of Internet software.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and reach with hands and arms. The employee is frequently required to stand; walk and talk or hear. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually quiet.
St. James Parish is committed to providing equal employment opportunities. The parish will not discriminate against employees or applicants for employment on any legally recognized basis including, but not limited to veteran status, race, color, religion, sex, marital status, national origin, physical or mental disability, agree or political affiliations.
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