Overview
Job Description
Why Join EBTH?
Everything But The House (EBTH) is a revolutionary online marketplace for secondhand goods, art, jewelry, and antiques, headquartered in Cincinnati. We passionately serve those who have and want uncommon things, living at the center of a community that celebrates the rare, historical, weird and wonderful.
We offer competitive pay, comprehensive training, a supportive team culture, and a dynamic work environment where no two days are the same.
Position Summary
We are seeking a reliable, customer-focused Security Guard to join our team. In this role, you will serve as the primary face of our front entrance and buyer pickup area, balancing a warm, customer-focused welcoming experience with strict safety and access control. You will manage guest check-ins, maintain front-door flow, and safeguard our facility, team members, and high-value inventory.
Key Responsibilities
- Visitor & Client Management: Warmly greet clients, visitors, vendors, and staff at the front entrance and buyer pickup kiosk; manage badge issuance and direct guests.
- Access Control & Facility Safety: Monitor entry points, manage vehicle/personnel access, and conduct routine patrols of the facility.
- Surveillance & Incident Response: Monitor CCTV cameras and alarm systems; identify potential security risks and de-escalate situations professionally.
- Emergency Handling: Serve as a first responder for emergencies, applying First Aid/CPR or coordinating with emergency services (911) and local law enforcement as required.
- Reporting & Collaboration: Maintain daily activity logs, file incident reports, and communicate regularly with the Security Manager.
Qualifications & Requirements
- Experience: 1–2 years in customer-facing security preferred. Our security guards also carry handguns, so experience with and ownership of personal firearm is required.
- Certifications: Ability to complete/obtain an OPOTC 20-Hour Basic Handgun Course (training costs fully covered by EBTH). First Aid/CPR certification is a plus.
- Background Check: Must be at least 21 years old and able to pass a comprehensive FBI/BCI background check.
- Skills: Excellent verbal communication, conflict de-escalation skills, and basic computer literacy for check-in software and security systems.
- Physical Demands: Ability to stand, walk, patrol, and lift up to 50 lbs as needed throughout the shift.
- Availability: Reliable transportation and flexibility to work scheduled rotating Saturdays.
- Work Authorization: Must be authorized to work in the US without sponsorship. Local Cincinnati-area candidates only.
Benefits & Perks
- Paid OPOTC Handgun Course training
- Health, Dental, and Vision Insurance options
- Paid Time Off (PTO) and Holidays
- Employee discounts on unique marketplace finds
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