Asset Protection Assistant Manager, Maison Madison Boutique

The Team:

The Hermès Maison Madison Flagship Boutique opened in 1983 and focuses on providing extraordinary service to clients as a part of the New York Region. The Asset Protection Department is responsible for the safety and security of all HOP employees, premises, and product. This position will report to the Asset Protection Manager and strive to mitigate risk of loss, safety and security through consistent training and valued partnerships that are both internal and external. We are at the service of our clients (stores, corporate & Dayton) when needed and willingly make ourselves available to these valued partners. We use cutting edge technology to ensure their safety and security.

The Opportunity:

As the Asset Protection Assistant Manager for the Maison Madison Flagship Boutique, you will assume responsibility for the effective implementation of the overall Asset Protection program. Your partnership and timely communication with Maison Madison Management, the Senior Regional Asset Protection Manager, corporate Asset Protection, and the Asset Protection Director will be key in your continued success. You will consistently take measures to mitigate internal and external safety concerns through appropriate and effective training. Your daily responsibility will involve management of vendor guards, to include appropriate scheduling. Maintenance of all AP related equipment. Management of all Asset Protection aspects involving store events.

About the Role:

• Responsible for the Asset Protection Program in the Maison Madison Flagship Boutique within the respective market.
• Conducts Physical Security/Asset Protection trainings in partnership with boutique and Sr. RAPM that includes but not limited to: Active Shooter, Armed Robbery, Alarm Response, Safety Compliance & Policy/Procedures.
• Fire safety program including, but not limited to egress safety, review of ERP plan, emergency evacuation drills.
• Inspection of fire safety equipment and logs.
• Investigation of losses-based on theft, cycle counts, inventory and transportation.
• Support Asset Protection Manager in training initiatives and investigations.
• Plays an active role in investigating all internal and external investigations, and supports Asset Protection Manager in taking appropriate action based on investigation results.
• Partners with local Law Enforcement to report any instances of potential external threat.
• Leadership, coaching and development of AP Supervisors and Specialists within boutique.
• Supervision of vendor guards and direct reports where applicable.
• Conducts training of internal team and vendor guards. Highly organized with all AP documentation.
• Conducts boutique security assessment using AP Checklist.
• Ensures consistent functionality of all AP equipment in location of responsibility.
• Management of vendor related concerns.
• Open flexibility.

Supervisory Responsibility:

• Yes - coaches and indirectly supervises team of Asset Protection Supervisors and Asset Protection Specialists

Budget Responsibility:

• No

Decision Making Responsibility:

• Yes

About You:

• 4-5 years AP Management experience in luxury setting.
• Exemplary partnership.
• Excellent communication skills.
• Basic investigative skills.
• Flexible availability.
• Strong written, verbal and presentation skills.
• Ability to lift 0-25 lbs.
• Regular in-person work at a Company-designated work location is an essential function of this position.

The range for this position is $77,654.00 - $85,746.00 annually. Actual rates are determined based on the job, location, and individual experience.

Hermès is proud to offer a variety of benefits to support the needs of our employees and their families, including:

• Commission and bonus incentives based on sales performance

• Medical, Dental, Vision

• Life Insurance and Disability

• Paid time off (18 DDO's, 12 company holidays, 2 wellbeing days, and sick & safe time)

• Paid Parental Leave and Transition Time

• 401(k) and Roth Retirement Plan with company matching and profit sharing

• Various voluntary benefits (e.g., flexible spending accounts, fitness reimbursement, voluntary life insurance)

• Product discount and EAP resources

• Access to Calm App, Health Advocate, Family Building Support, and more!

We are looking for a candidate that has a combination of the above attributes and can perform the key functions of the role with or without reasonable accommodations.

Company Overview:

Since 1837, Hermès has remained faithful to its artisan business model and humanist values. We place people at the heart of what we do and aspire to make a positive impact on the world. The freedom to create, the constant search for beautiful materials, the transmission of a savoir-faire of excellence and the aesthetic of functionality define the singularity of Hermès, a house dedicated to making highly-crafted, beautiful objects made to stand the test of time.

An independent, family-owned company, Hermès is dedicated to keeping production in France through its 42 workshops, The Hermès organization is also a truly global community with a network of 310 stores in 49 countries. Hermès employs more than 15,000 people worldwide with over 6,000 of the workforce being Hermès craftspeople engaged in making artisanal products, nurturing a 180+ year tradition of creativity and innovation.

At Hermès, our actions for sustainable development and corporate social responsibility are founded in values passed down by generations of humble artisans who have shaped the story of our house and the integrity of our objects. The roots of Hermès' success and longevity lie in a sense of responsibility; a quest for authenticity and respect for time and preservation of natural resources. All at Hermès wish to leave a positive footprint on the world, a mission that's at the heart of our commitment to progress. This narrative can be experienced in a series of shorts films "Footsteps Across the World" available on our website. Link here.

Our Commitment:

Family is at the heart of Hermès. At Hermès of Paris, we are committed to being a Maison for All, a home where we make efforts to generate, support and advance the values of diversity, inclusion and family both within our own walls and in the wider world. At Hermès of Paris we look to create a diverse workforce of talented and unique individuals with different backgrounds, skillsets and worldviews that will enrich our Hermès of Paris family. We support our individual team members personal and professional success through a culture that values equality, individuality and fairness and through an environment where individuals can thrive and feel comfortable being their authentic selves. Beyond the walls of our Maison, we advance our DIF values through the work that we do in partnership with our community and non-profit partners.

At Hermès of Paris, we are proud to be an equal opportunity workplace. It is the policy of Hermès of Paris, Inc. that applicants for employment are recruited, selected and hired on the basis of individual merit and ability with respect to positions being filled and potential for promotion or transfer which may be expected to develop. Applicants are recruited, selected and hired without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. In addition, personnel procedures and practices with regard to training, promotion, transfer, compensation, demotion, lay off or termination are to be administered with due regard to job performance, experience and qualifications, but without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. Hermès of Paris, Inc. also provides reasonable accommodations to qualified individuals with disabilities, in accordance with applicable laws.

We collect personal information (PI) from you in connection with your application for employment with Hermes, including the following categories of PI: identifiers, personal records, commercial information, professional or employment information, non-public education records, and inferences drawn from your PI. We collect your PI for our purposes, including performing services and operations related to your potential employment. For additional details or if you have questions, contact us at privacy.us@hermes.com. Please do not submit resumes or applications to this email address.