Assistant Client Service Manager

Bergen LogisticsKennesaw, GA

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Overview

Schedule

Full-time

Career level

Senior-level

Remote

On-site

Benefits

Career Development

Job Description

We are looking for an Assistant Client Service Manager. This position is essential in supporting our Client Service Manager in day to day operations and ensuring our clients receive exceptional service. In the absence of the Client Service Manager the Assistant Client Service Manager will fill in and be the liaison between Bergen Logistics and our clients.

Duties and Responsibilities

Assist and help the Client Service Managers assign job tasks and projects to the warehouse.
Prepare, analyze, and send daily reports.
Create and import flat files as needed (Inventory, ASNs, Pick tickets).
Plan and track the inbound materials and put away new receiving.
Monitor WMS system to track SLA.
Communicate with warehouse teams and escalate issues.
Intercept carrier packages as needed.
Printing orders as needed.
Coordinate and monitor warehouse Inbound and Outbound shipments.
Communicate with the warehouse team and escalate any issues.
Collect and report data and photos as needed.
Enter warehouse transfers of raw materials.

Requirements

Experience with Microsoft Office (Word, Excel, and Outlook)
Strong communication skills
Strong time management, multi-tasking, and organizational skills
Strong work ethic with a self-driven desire to succeed.
Strong customer service orientation
Detail and results oriented
Aligned with Bergen’s How We Work Together Principles including: investing in People Development, creating a Safe Environment, treating others with Respect, being able to work as part of a Team, having Trust in others, having Passion for our work and clients, having good Communication skills and having high Accountability for oneself and others.

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FAQs About Assistant Client Service Manager Jobs at Bergen Logistics

What is the work location for this position at Bergen Logistics?

This job at Bergen Logistics is located in Kennesaw, GA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Bergen Logistics?

Employer has not shared pay details for this role.

What employment applies to this position at Bergen Logistics?

Bergen Logistics lists this role as a Full-time position.

What experience level is required for this role at Bergen Logistics?

Bergen Logistics is looking for a candidate with "Senior-level" experience level.

What benefits are offered by Bergen Logistics for this role?

Bergen Logistics offers Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Bergen Logistics?

You can apply for this role at Bergen Logistics either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.