Assistant Community Director - Affordable Program

Job Description

At Indigo Real Estate, we attribute much of our properties' successes to the strengths of our team members and we are seeking an experienced Assistant Community Directorwho is passionate about customer service, affordable housing, and is driven to succeed.

Objectives of this Role

• Responsible for assisting the Community Director in planning, controlling, and directing the day-to-day operation of the property, and for maintaining effective and harmonious resident relations.
• Must be capable of structuring the office workflow and organization of the office. Daily meetings with the team.
• Manage to meet corporate financial objectives and protect the value and integrity of the real estate, respective of all fair housing requirements and any applicable government agencystandards.
• Responsible to ensure the compliance requirements of the property are met, including reviewing and processing all resident and applicant Tax Credit certification paperwork, processing monthly compliance reports, updating property information into Yardi software including units, utility allowances, income, and rent limits, spot checking property files and leasing activities for compliance to Fair Housing laws and regulations.
• This position requires a working knowledge of Tax Credit or affordable housing programs in addition to excellent communication and interpersonal skills. Knowledge of LIHTC program is a requirement. Knowledge of YARDI voyager software, WBARS reporting system or similar systems is a plus.
• This role includes, but is not limited to, personnel training and management, leasing, collections, resident services, maintenance, budgeting, capital improvements, accurate reporting, and compliance with all applicable partners, laws and company policies.
• Ensure adherence to safety policies and procedures.
• Maintain accurate accounting for site level revenue and expenses including rent collection and timely submission of invoices and bids.
• Enact standards for weekly and monthly reporting, maintaining accurate resident files and affordable housing compliance, if applicable.
• Collaborate to support property marketing strategies consistent with established procedures.
• Assist in coordination and updates to advertisements and listings, especially via third-party Independent Listing Services (ILS).
• Preparing materials for annual budgets and ongoing monitoring of cost center expenditures and forecasts, adhering to financial targets.
• General support for the Community Director, and other duties as assigned.

Desirable Qualifications

• Ability to communicate effectively both verbally and in writing.
• Extremely organized and structured.
• Able to work well under pressure, is self-motivated, self-directed, and is able to work with/without direct supervision.

• Ability to multitask, make smart and timely decisions with limited guidance, and be highly self-motivated with a strong sense of initiative and collaborative work style.

Required Experience

• Presently or recently employed with a property management company.
• Minimum of 2 years of property management experience or administrative/accounting assistance.
• Minimum of 2 or more years of experience working in the Low-Income Housing Tax Credit (LIHTC) program.
• Ability to exercise quick and accurate judgement and maintain confidentiality.
• Effective conflict resolution and customer service skills
• Ability to set priorities and multi-task with a strong attention to detail.
• Highschool diploma or equivalent.
• Working knowledge of Yardi and RentCafe, or other property management software preferred.

Employment Benefits

Indigo offers a positive, team-oriented work environment, competitive salary, performance incentives, and a full benefits package for full-time employment upon meeting eligibility requirements.

• Pay Rate: $24.00-$26.00 DOE
• Medical/Dental/Vision
• Medical Flex-spend Account
• Life Insurance
• 401(k) Retirement Savings plan with Employer match
• Vacation Time
• Sick & Safe Leave
• Numerous, additional employee resource programs