Assistant Director For International Student Services/Pdso And Education Abroad

OUTSTANDING BENEFITS UNLIKE ANY OTHER. Low-cost health benefits, 6% 403b contribution, affordable tuition at Niagara University for you and eligible immediate family members, tuition exchange at other designated universities for eligible dependent children, generous holidays (20 days annually), PTO, and ½ day Fridays throughout the summer. Niagara University is also an approved employer for the Public Service Loan Forgiveness program. Campus life is vibrant and offers free parking, on-site dining options, and fresh coffee at Tim Horton's and Starbucks, all in a beautiful park-like setting. If you'd like to know more, check out all of theNU Facts.

JOB SUMMARY:

Under the general direction, the Assistant Director for International Student Services/PDSO and Education Abroad, is responsible for the processing of I-20/CPT/OPT documents, SEVIS reporting, and keeping the university compliant. Added responsibility includes advising and marketing education abroad programs at NU.

ESSENTIAL DUTIES:

PDSO/International Student Services:

• Serve as point of contact for international students with OPT and CPT inquiries in-person, via phone, and email.
• Support undergraduate and graduate, and exchange Certificate of Eligibility Form I-20 application documentation.
• Advise international students on F1 student visa regulations and processes to include employment, full-time enrollment, travel, and change of status.
• Issuance of letters for students re: SSA, travel, etc.
• Lead the completion of semesterly international check-in and SEVIS registration by deadline.
• Assist international students with filing appropriate paperwork with United States Citizenship and Immigration Services (USCIS) efficiently and in a timely manner.
• Provide support and guidance to international students undergoing immigration issues.
• Keep current with DHS and USCIS F-1 student visa regulations and procedures.
• Manage Student and Exchange Visitor Information System (SEVIS) to record accurate documentation, ensuring completeness and accuracy in accordance with US visa regulations to comply with SEVIS reporting guidelines.
• Collaborate with various academic departments on campus to streamline enrollment process for international students, as well as other departmental related matters.
• Present at International Student Orientation each semester with other department members.
• Organize OPT/CPT sessions, information sessions, and faculty advocacy presentations.
• Assist with generating reports for Census, SEVIS, semesterly reporting, enrollment, and student status.

Education Abroad/Exchange Program

• Track participant numbers, eligibility, and timelines.
• Advise students on how to fit a study abroad experience into their degree program.
• Manage relationships with affiliate partners to offer a variety of student study abroad opportunities.
• Promote information sessions, study abroad fairs, social events, and marketing campaigns, and maintain a social media presence.
• Conduct a pre-departure orientation for study abroad trips.
• Assist students with the application process, visa process if needed, and all other details pertaining to preparation to go abroad.
• Support faculty-led study abroad programs with their planning and budget.
• Facilitate reciprocal relationships with international universities to promote balanced study abroad and exchange opportunities.
• Coordinate nominations, selections, and confirmation processes with partners.
• Assist with pre‑arrival information and orientation programs.
• Assist with arrival, orientation, and departure processes.
• Liaise with academic departments, advisors, and registrar offices to facilitate exchange students course registration and monitor full‑time enrollment or program participation requirements.
• Promote intercultural engagement between exchange participants and the campus community.
• Maintain accurate Education Abroad/Exchange Program records, both institutional and program‑specific

General

• Monitor the departmental budget.
• Respond to and resolve student/parent/faculty/resident director's concerns and emergencies overseas.
• Support staff with outreach, engagement, recruitment, and building student abroad awareness across campus.
• Perform other job-related duties as needed.