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Assistant Flagship General Manager

The Paradies ShopsAustin, TX

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Overview

Schedule
Full-time
Career level
Director
Remote
On-site
Benefits
Health Insurance
Dental Insurance
Vision Insurance

Job Description

Your Career Deserves... MORE IMPACT!

Paradies Lagardère is an award-winning and innovative Airport Concessionaire, committed to delivering exceptional dining experiences. We are searching for a high-energy, results-driven Assistant Flagship Manager to support and enhance operations across a multi-unit dining platform within one of our busiest airport locations.

This role is perfect for a motivated and adaptable leader who thrives in a high-volume, fast-paced environment and is passionate about people, performance, and hospitality excellence. You'll help drive daily operations while supporting the flagship leadership team in creating first-class guest experiences and building a high-performing culture.

Why Join Us?

  • Career Growth & Leadership Opportunities- Develop in a dynamic, expanding organization.

  • Supportive & High-Energy Environment- Every day brings something new.

  • Comprehensive Benefits Package- Medical, Dental, Vision & more.

  • Company-Paid Time Off & Holiday Premium Pay- We value work-life balance.

  • 401K Program- Build your financial future.

  • Training & Development- Gain tools to grow and lead effectively.

  • Associate Recognition Programs- Celebrate and be celebrated.

  • Dining & Merchandise Discounts- Enjoy savings at our locations.

  • Transportation & Parking Assistance- We make your commute easier.

About the Role:

As the Assistant Flagship Manager, you'll support the Flagship General Manager in the execution of operations, team engagement, and guest satisfaction across multiple restaurant brands. From FOH and BOH coordination to performance tracking and coaching moments-you'll be at the heart of the action, ensuring that service, quality, and hospitality are delivered with consistency and care.

Key Responsibilities:

Operations Support & Oversight

Assist in the management of daily operations across full-service and quick-service restaurant concepts, ensuring excellence in service, cleanliness, food quality, and compliance.

Team Development & Engagement

Support hiring, training, and coaching efforts across teams. Champion a culture of accountability, high performance, and recognition.

Guest Service & Problem Solving

Be a visible and approachable leader. Proactively address guest concerns, create memorable experiences, and inspire teams to exceed expectations.

Performance & Process Execution

Support labor planning, cost control, scheduling, and system compliance. Assist in financial reviews, inventory checks, and operational reporting.

Compliance & Safety Focus

Ensure adherence to HACCP, health department regulations, and safety protocols. Maintain and promote a clean and safe environment for guests and team members.

Cross-Department Collaboration

Coordinate efforts across FOH/BOH, partner with managers and airport stakeholders, and support company-wide initiatives to drive innovation and consistency.

What We're Looking For:

  • A hands-on, positive leader with a passion for hospitality and operational excellence

  • Strong communicator who can motivate and manage diverse teams

  • A proactive problem-solver who thrives in fast-paced, evolving environments

  • A team-first approach with a commitment to continuous learning and development

Qualifications & Requirements:

  • 3+ years of multi-unit or high-volume restaurant leadership experience

  • ServSafe Food Manager Certification

  • Strong operational knowledge: scheduling, inventory, training, compliance

  • Ability to lift 25 lbs, stand/walk for extended periods, and adapt to varied temperatures

  • Flexible availability: early mornings, late evenings, weekends, holidays

  • Bilingual proficiency is a plus

  • Bachelor's degree in hospitality or business preferred (or equivalent experience)

Join Our Team & Make Your Mark!

If you're ready to lead with purpose, elevate guest experiences, and help power one of our most important platforms, we want to meet you. Apply today and take the next big step in your hospitality leadership journey!

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FAQs About Assistant Flagship General Manager Jobs at The Paradies Shops

What is the work location for this position at The Paradies Shops?
This job at The Paradies Shops is located in Austin, TX, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at The Paradies Shops?
Employer has not shared pay details for this role.
What employment applies to this position at The Paradies Shops?
The Paradies Shops lists this role as a Full-time position.
What experience level is required for this role at The Paradies Shops?
The Paradies Shops is looking for a candidate with "Director" experience level.
What benefits are offered by The Paradies Shops for this role?
The Paradies Shops offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Paid Holidays, Paid Vacation, Career Development, and 401k Matching/Retirement Savings for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at The Paradies Shops?
You can apply for this role at The Paradies Shops either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.