Assistant Front Office Manager

Boars Head InnCharlottesville, VA

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Overview

Schedule

Full-time

Career level

Director

Benefits

Career Development

Job Description

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Description

Join the prestigious Boar's Head Resort as a Front Office Assistant Manager and become a vital part of our dedicated hospitality team. We are committed to delivering exceptional guest experiences in a luxurious setting, and we are seeking a professional with a passion for excellence and a background in high-end hospitality to help lead our front desk operations.

Key Responsibilities:

Oversee daily front office operations to ensure smooth and efficient guest service
Assist in managing front desk staff, providing training, support, and performance feedback
Ensure guest satisfaction by addressing inquiries, resolving issues promptly, and maintaining high service standards
Coordinate reservations, check-ins, check-outs, and billing processes
Maintain a welcoming and professional environment for guests and staff
Collaborate with other departments to ensure seamless service delivery
Monitor and manage front office budgets, inventory, and supplies
Uphold resort policies, procedures, and safety standards

At the Boar's Head Resort, we pride ourselves on fostering a culture of excellence, growth, and personalized service. Join our team and contribute to creating memorable experiences for our guests while advancing your career in a dynamic and supportive environment. We offer competitive benefits and opportunities for professional development.

Requirements

Previous experience in hospitality, preferably in a luxury segment
Strong leadership and team management skills
Excellent communication and interpersonal abilities
Ability to handle guest concerns with professionalism and tact
Knowledge of property management systems and reservation software
High attention to detail and organizational skills
Flexibility to work various shifts, including evenings and weekends
A professional appearance and demeanor

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FAQs About Assistant Front Office Manager Jobs at Boars Head Inn

What is the work location for this position at Boars Head Inn?

This job at Boars Head Inn is located in Charlottesville, VA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Boars Head Inn?

Employer has not shared pay details for this role.

What employment applies to this position at Boars Head Inn?

Boars Head Inn lists this role as a Full-time position.

What experience level is required for this role at Boars Head Inn?

Boars Head Inn is looking for a candidate with "Director" experience level.

What benefits are offered by Boars Head Inn for this role?

Boars Head Inn offers Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Boars Head Inn?

You can apply for this role at Boars Head Inn either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.