Assistant General Manager- Manhattan, NY
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Overview
Job Description
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Dental insurance
- Employee discounts
- Free uniforms
- Health insurance
- Paid time off
- Parental leave
- Training & development
- Vision insurance
- Wellness resources
- Opportunity for advancement
- Meet performance metrics (KPIs), manage revenue, ordering, inventory, payroll, and facilities maintenance.
- Execute and coordinate the company’s marketing and ongoing sales drivers, including pre-sale and studio events, and manage local grassroots marketing initiatives.
- Oversee hiring and onboarding of new team members; set and assign daily, weekly, and monthly goals while promoting excellent customer service.
- Manage the employee life cycle, providing continuous coaching, conducting annual performance reviews, and recognizing high performers.
- Foster a culture of five-star customer service.
- Lead the studio team in service and product knowledge to motivate them to meet and exceed sales goals through community events, partnerships, and referrals.
- Ensure a safe and clean studio environment for members and guests; be flexible to work on weekends and holidays as business needs dictate.
- Demonstrate a commitment to the vision, mission, and goals of Restore, modeling company values and culture.
- Manage client accounts such as freezes/terminations and follow up on declination of auto-pays and
- Serve as an expert on Restore products and services to set an example and coach other team members technical skills, sales strategy and orientation toward hospitality and education.
- High School Diploma or equivalent required.
- Minimum 3-5 years (1+ for Assistant GM) of management experience required, including overseeing all aspects of staff management (hiring, training, support, discipline, and termination).
- Previous management experience in health, wellness, fitness, or retail industry strongly preferred.
- Proven success in sales and team mentorship.
- Excellent leadership and management skills to foster a positive environment for staff and clients.
- 4+ years of customer-facing experience preferred
- Excellent de-escalation and conflict resolution skills
- Exceptional communication skills, both written and verbal
- Exceptional communication skills.
- Ability to multi-task and address client and staff concerns effectively.
- Intermediate computer skills.
- Flexibility to work day, evening, and/or weekend hours as needed.
- Medical, dental, vision, disability and life insurance within 30 days (Full-Time roles)
- PTO (Full-Time roles)
- Free and discounted services (both Full- and Part-Time roles)
- 401k retirement plan with vested employer match (both Full- and Part-Time roles)
- Bonus & Commission opportunities (both Full- and Part-Time roles)
- Career advancement opportunities (both Full- and Part-Time roles)
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Restore Hyper Wellness is the award-winning industry leader and creator of an innovative new category of care—Hyper Wellness®. Restore delivers expert guidance and the most extensive array of cutting-edge modalities available under one roof. With over 100+ locations nationwide and a fast-growing retail footprint, Restore is making true health more accessible than ever before.
Restore is one of America’s fastest-growing companies right now, and for good reason. Inc. 5000 just named Restore the #1 hottest franchise in America, and #113th company in America.
We are on a blazing mission to restore people’s health and wellness so that they can do more of what they love every day. Our daily metric? How many people we helped that day. That’s why it is paramount that we attract people who are as passionate about helping people as we are.
Join us on our mission to help people feel better so they can do more of what they love.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Restore Hyper Wellness.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.

FAQs About Assistant General Manager- Manhattan, NY Jobs at Restore Hyper Wellness Corporate Stores
- Alternate-schedule
- Full-time