Assistant General Manager

About MIKA

MIKA, by acclaimed Chef Michael White, is a sophisticated, high-energy dining destination in the heart of Coral Gables, blending world-class cuisine with refined hospitality. Our mission is to deliver an elevated guest experience through exceptional food, thoughtful wine and beverage programs, and seamless service in a vibrant yet elegant setting.

Position Overview

The Assistant General Manager (AGM) will support the General Manager in overseeing all front-of-house (FOH) operations, ensuring the highest standards of service, hospitality, and guest satisfaction. This role requires a passionate, hands-on leader with strong organizational skills, an eye for detail, and the ability to inspire and guide a high-performing team. The AGM will play a key role in staff development, service execution, and day-to-day operational excellence.

Key Responsibilities:

• Foster a positive work environment that promotes teamwork, professionalism, and continuous improvement.
• Conduct regular performance evaluations and provide constructive feedback to staff members.
• Cultivate a warm and inviting atmosphere that exceeds guest expectations – filled with genuine hospitality.
• Ensure the restaurant is fully operational during operating hours, with a focus on genuine hospitality, efficiency, and service quality.
• Maintain the highest standards of cleanliness, organization, and safety within the restaurant.
• Address and resolve guest concerns and complaints in a professional and timely manner.
• Monitor guest feedback and use it to continuously improve the dining experience.
• Collaborate with the culinary team to maintain the highest standards of food quality and presentation.
• Ensure that all dishes meet the restaurant's standards before being served to guests.
• Oversee inventory management, ensuring that supplies are ordered, received, and stored properly.
• Stay updated on industry trends, techniques, and best practices, continuously striving to elevate the experience offered by the restaurant.

Qualifications:

• Proven experience as an Assistant General Manager in a high-end, fine dining establishment or similar. Opening experience strongly preferred.
• Strong leadership skills with the ability to inspire and motivate a diverse team.
• Exceptional sense of genuine hospitality and how to create a warm and welcoming environment for employees and guests.
• In-depth knowledge of food and beverage service, wine, and fine dining etiquette.
• Ability to work under pressure, multi-task, and maintain composure in a fast-paced environment.
• Excellent communication, organizational, and problem-solving skills.
• Ability to thrive in a fast-paced, high-pressure environment while maintaining composure and professionalism.
• High school diploma or GED plus a minimum of 3 years of relevant experience 
• Ability to work a flexible schedule including nights, weekends, and holidays.
• Ability to frequently lift/move 50 lbs.
• Authorization to work in the United States.

Required Skills:

• High Volume, Upscale Restaurant Management (300+ Covers per Day)
• Restaurant Management Software
• Cocktail, Wine and General Beverage Knowledge
• Consistency & Quality Control
• Food Handler Certification
• Purchasing & Receiving 
• Recruitment
• Training
• Scheduling
• Interpersonal Communication Skills
• Conflict Resolution
• Microsoft Office, POS and Other Typical Restaurant Software

Benefits:

• Competitive salary commensurate with experience.
• Comprehensive benefits package including health insurance, retirement plans, and paid time off.
• Opportunity for professional development and career advancement in a new, growing restaurant company.
• Dining discounts and potential performance based incentives.

Corner Boy Plaza LLC is an equal opportunity employer and values diversity in the workplace.

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