Assistant General Manager

Off the Hook RestaurantsLafayette, LA

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Job Description

Company Description

Off The Hook is the only truly authentic Cajun, quick-casual dining experience that offers something for the whole family. Off The Hook was founded with a simple idea in mind: to share our love for Cajun foods and culture in a timely manner. Our goal is to promote family recipes with bold, authentic flavors that represent the region and combining the essence of Cajun cooking with the speedy convenience of quick service restaurant.

About the Role:

As the Assistant General Manager, you will play a pivotal role in overseeing daily operations and ensuring the smooth functioning of our business. Working closely with the General Manager, you'll contribute to strategic planning, manage team performance, and uphold high standards of customer service. Your responsibilities will include supervising staff, optimizing operational processes, and fostering a positive work environment. With your leadership and management skills, you'll help drive business growth and maintain our commitment to excellence.

Key Responsibilities

Collaborate with the General Manager to develop and implement strategic plans to enhance operational efficiency and achieve business goals.
Oversee daily operations to ensure smooth and efficient workflow across the restaurant team.
Manage and support department heads or team leaders, providing guidance and leadership to achieve performance targets and deliver exceptional customer service.
Implement and maintain policies and procedures that uphold organizational standards and compliance requirements.
Foster a positive work environment by promoting teamwork, professional development, and team engagement.
Act as a liaison between team and management, facilitating communication and resolving issues promptly.
Analyze operational data and performance metrics to identify areas for improvement and implement solutions.
Maintain awareness of market trends, industry developments, and competitor activities to recommend strategies to stay competitive.
Uphold company values and ensure adherence to health, maintenance, safety, and regulatory standards.

Requirements for Success:

Detail-oriented, organized and able to manage multiple priorates that may be constantly changing
Able to work a variety of shifts including days, evening, and weekends and travel as needed for work related functions and training
Must be ServSafe certified or willing to obtain certification
2+ years of restaurant or retail management experience
New restaurant opening experience preferred
Must be 18 years of age or older
High school diploma or equivalent required, some college preferred
Possess a valid driver's license
Health insurance
Paid time off
Vision insurance

Off The Hook is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, sexuality color, religion, sex, national origin, disability, veteran status, age, or any other classification protected by Federal, state, or local law.

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FAQs About Assistant General Manager Jobs at Off the Hook Restaurants

What is the work location for this position at Off the Hook Restaurants?

This job at Off the Hook Restaurants is located in Lafayette, LA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Off the Hook Restaurants?

Employer has not shared pay details for this role.

What employment applies to this position at Off the Hook Restaurants?

The employer has not provided this information. This may be discussed during the hiring process.

What is the process to apply for this position at Off the Hook Restaurants?

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