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Assistant General Manager

RHWS037Brooklyn, New York
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Overview

Schedule
Alternate-schedule
Full-time
Career level
Director
Remote
On-site
Benefits
Health Insurance
Dental Insurance
Vision Insurance

Job Description

Benefits:
  • 401(k)
  • Bonus based on performance
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Vision insurance
  • Wellness resources
Why This Role MattersThe Assistant General Manager for this studio functions as the primary on-site leader, since the General Manager oversees two locations. You are the face of this studio — present five days a week (including at least one weekend day), setting the energy on the floor, driving sales, and ensuring every client and team member feels your impact! This is a role for someone who wants real ownership of a studio's day-to-day success.
What We're Looking ForThe ideal Assistant General Manager is, first and foremost, two things: the front-of-house Captain and a proven sales expert.
CaptainYou set the energy, tone, and standard for every Hyper Wellness Rep on the floor. You're the one running pre-shift huddles, role-playing sales scenarios, coaching in real time, and keeping morale high even on the busiest days. You lead from the front, modeling the kind of warm, polished hospitality that turns first-time visitors into loyal members. While you report to the General Manager, you are the day-to-day heartbeat of this studio.
Sales Expert You have a track record — not just an interest — in selling memberships and services in a high-touch, consultative environment. You understand how to guide a client from curiosity to commitment, and you coach your team to do the same. You're comfortable owning sales targets and energized by hitting them.
Beyond those two non-negotiables, you're a systems thinker who builds smooth workflows so the team understands not just the "what" but the "why." You treat membership retention as relationship-building, remembering client preferences, anticipating concerns, and cultivating long-term trust.
About Restore Hyper WellnessRestore Hyper Wellness is the award-winning creator of Hyper Wellness® — a revolutionary new category in health. With more than 200 studios across 40 states, we deliver innovative, science-backed therapies that empower clients to look and feel their best. By joining Restore, you become part of a movement dedicated to helping people expand their potential and do more of what they love.
Role OverviewAs Assistant General Manager of our Park Slope studio, you'll serve as the primary in-studio leader, present five days a week to drive sales performance, develop the front-of-house team, and deliver an exceptional client experience. While you'll partner closely with the General Manager on strategy and goals, you'll own the daily execution — setting the pace on the floor, coaching Hyper Wellness Reps through real-time feedback and role plays, and personally modeling the hospitality and sales approach you expect from your team.
Location: Park Slope, Brooklyn  - steps from Atlantic Terminal and The Barclays Center. Reports To: General Manager Job Type: Full-Time Schedule: 5 days per week in-studio, including evenings, weekends, and holidays as needed
Key ResponsibilitiesSales Performance
  • Own the studio's daily sales rhythm — personally selling memberships and services while coaching Reps to do the same.
  • Run sales role plays, objection-handling sessions, and real-time floor coaching to sharpen the team's closing skills.
  • Drive KPI achievement across membership sales, service bookings, and retention metrics.
  • Partner with the GM to set and track daily, weekly, and monthly sales goals.
People Leadership
  • Serve as the front-of-house captain — setting the energy, pace, and professional standard for every shift.
  • Coach, mentor, and develop Hyper Wellness Reps through regular feedback, recognition, and structured training.
  • Lead pre-shift meetings, maintain high team morale, and foster a culture of accountability and growth.
  • Build the team's hospitality instincts so that five-star service is second nature, not a checklist.
Client Experience
  • Model Restore's hospitality standards in every client interaction.
  • Support membership engagement, retention, and issue resolution.
  • Proactively de-escalate and resolve client concerns before they escalate.
Products, Services & Operations
  • Maintain in-depth knowledge of therapies, pricing, and compliance to coach staff with confidence.
  • Ensure the studio is consistently clean, safe, welcoming, and on-brand.
  • Assist in executing marketing and operational initiatives alongside the GM.
Qualifications
  • Proven track record in sales, ideally selling memberships, services, or in a consultative retail environment (required).
  • 1+ year of management or team leadership experience (required).
  • 4+ years of customer-facing experience (preferred).
  • High energy, coachable, and comfortable leading from the front of the house.
  • Strong de-escalation and communication skills (written and verbal).
  • Intermediate computer proficiency and ability to multi-task across client and staff needs.
  • Education: High School Diploma or equivalent (required).
Benefits
  • Health Coverage: Medical, dental, vision, disability, and life insurance
  • Paid Time Off (PTO): Available for Full-Time team staff.
  • Wellness Perks: Complimentary and discounted Restore services.
  • Retirement: 401k plan.
  • Compensation: Monthly Bonus plans.
  • Career Growth: Pathways to advance within Restore's leadership structure.
Why You'll Love Working With Us
  • Pioneering Wellness: Work for an industry leader shaping the future of wellness.
  • Real Ownership: Function as the primary in-studio leader with day-to-day impact on both clients and employees.
  • Innovation & Collaboration: Operate in a dynamic environment that values teamwork and creativity.
  • Employee Wellness: Enjoy complimentary access to Restore's therapies.
  • Career Growth: Step into leadership development opportunities within a rapidly expanding company.
Restore Hyper Wellness is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Compensation: $52,000.00 - $65,000.00 per year

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Restore Hyper Wellness.

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FAQs About Assistant General Manager Jobs at RHWS037

What is the work location for this position at RHWS037?
This job at RHWS037 is located in Brooklyn, New York, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at RHWS037?
Candidates can expect pay range between $52,000–$65,000 for this role.
What employment applies to this position at RHWS037?
RHWS037 lists this position under the following employment categories:
  • Alternate-schedule
  • Full-time
What experience level is required for this role at RHWS037?
RHWS037 is looking for a candidate with "Director" experience level.
What benefits are offered by RHWS037 for this role?
RHWS037 offers following benefits: Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Life Insurance, Paid Vacation, Career Development, 401k Matching/Retirement Savings, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at RHWS037?
You can apply for this role at RHWS037 either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.