Assistant General Manager - Elizabethtown Sports Park

ASSISTANT GENERAL MANAGER – Elizabethtown Sports Park

ETPS SFM, LLC

LOCATION: Elizabethtown, Kentucky

DEPARTMENT: OPERATIONS

REPORTS TO: GENERAL MANAGER

STATUS: FULL- TIME (EXEMPT)

ABOUT THE COMPANY:

Elizabethtown Sports Park is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Elizabethtown, KY. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.

Elizabethtown Sports Park is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.

SFC was awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.

POSITION SUMMARY:

The Assistant General Manager is responsible for specific aspects of the financial and operating performance of Venue.The objectives for this position include:

• Optimizing departmental profitability
• Creating a positive relationship with client and stakeholders
• Creating a culture of accountability which supports the Mission Statement & Core Values
• Meeting or exceeding annual growth objectives
• Facilitating interdepartmental collaboration
• Employee retention and Team Member development
• Development/refinement of Team Member and operating policies
• Implementation of solutions and systems that support the six areas above

PRIMARY RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:

• Provide tactical leadership and oversight of all staff
• Analyze operations to evaluate the performance to meet objectives, and to determine areas of potential cost reduction, opportunities for improvement, and/or policy change
• Coach and develop department heads and assign or delegate responsibilities to them
• Communicate with our client, the General Manager, and Team Members to discuss issues, coordinate activities, and resolve problems
• Coordinate the development and implementation of budgetary control systems, recordkeeping systems, and other administrative control processes
• Direct and coordinate departmental financial and budget activities to maximize efficiency
• Direct departmental human resources activities, including the approval of human resource plans and activities, the selection of FT Team Members and coaching
• Direct, plan and implement departmental policies, objectives, and activities in order to ensure efficient operations, maximize returns on investments, and increase productivity
• Implement coaching and corrective action plans to solve organizational or departmental problems
• Prepare and present reports concerning activities, expenses, budgets, government statutes and rulings, and other items affecting businesses or program services
• Negotiate or approve contracts and agreements with suppliers, distributors, federal and state agencies, and other organizational entities
• Prepare departmental budgets for approval, including those for funding and implementation of programs
• Schedule and monitor continued training for Team Members on various operational, safety, and legal responsibilities
• Assist with the concert, event and sports tournament booking processes
• Implement and monitor the training and execution of the Guest 1st Service Model
• Assist leading weekly planning meetings, planning and execution
• Lead the master facility schedule discussions/strategies with the goals of executing our Mission and maximizing utilization/financial performance
• Integral part of the MOD rotation for the park; Manage all aspects of the MOD schedule
• Additional duties assigned by the General Manager

MINIMUM QUALIFICATIONS:

• 5+ years of management experience required
• Prior responsibility in daily P&L management and budget oversight responsibility of $1MM or greater
• Bachelor's degree in business management, sports management, or related field, or equivalent experience
• Proven experience in organizing, booking, and operating sports tournament and events; including but not limited to basketball tournaments, volleyball tournaments, cheerleading events, wrestling meets, and similar activities
• Experience working with convention & visitors bureau, regional sports commissions, concert talent buyers/booking agents, and/or regional event management booking in a regional sport and/or events venue
• Operational knowledge of risk management strategy, operational SOP's, workers compensation management, Emergency Action Plan management, and sports/events industry standard safety protocols
• Operational knowledge of concerts, banquets, birthday parties, corporate events, teambuilding events
• Sports programming and sports event operations expertise required
• Proven ability to evaluate team member performance based on established KPI's
• Strong budget management and performance experience
• Possess current CPR/First Aid/AED certifications or must be willing to obtain them within 90 days of being hired

TRAVEL REQUIREMENTS:

• Minimal travel

WORKING CONDITIONS:

• Will be required to sit for extended periods of time operating a computer
• Office and facility have intermittent noise
• Must be able to lift 50 pounds waist high
• Ability to travel to national events and regional events