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Assistant General Manager-Marriott Hotel Experience A Must

CUSA, LLCTuscaloosa, AL

Overview

Remote
On-site

Job Description

Now Hiring: Hotel Assistant General Manager at Courtyard and Fairfield by Marriott Tuscaloosa, AL. We are seeking an Assistant General Manager who will lead and exemplify excellent guest service, ensuring that guests enjoy a safe and secure stay. The role involves enhancing guest experience by responding to inquiries and providing recommendations about the hotel and surrounding area, in line with the hotel's policies and procedures.Responsibilities include:The qualified candidate will have a minimum of 2 years of hotel management experience at the AGM or FOM level with an emphasis on guest service, team member development and training, organization and detail-oriented and ensuring guest satisfaction at every level. The candidate must also have the following skills:Responsibilities:Assist the General Manager in daily operations

Supervise and manage hotel staff

Ensure high levels of customer satisfaction

Oversee the financial performance of the hotel

Implement strategies to optimize hotel performance

The ideal candidate must be high-energy and have the ability to think outside the box

Additional responsibilities include support of the housekeeping operation, assistance with payroll and human resources, maintenance, and food and beverage operations

Requirements:Previous experience in hotel management

Strong leadership and communication skills

Excellent customer service skills

Ability to work well under pressure

Must be willing to work flexible schedules based on business levels including nights and weekends as needed

Possess the ability to understand budgets, staffing models and cost controls

Collaborating with the Sales Team on group bookings, LNR accounts, and sales leads.Ensuring that Front Desk (FD) policies and procedures are consistently implemented and adhered to.Maintaining and utilizing FD checklists for each shift.Managing schedules and covering shifts in case of absences or no-shows.Upholding Brand Standard initiatives and service standards.Coordinating training for all Front Office staff as required by the Brand.Acting as a Market Champion.

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FAQs About Assistant General Manager-Marriott Hotel Experience A Must Jobs at CUSA, LLC

What is the work location for this position at CUSA, LLC?
This job at CUSA, LLC is located in Tuscaloosa, AL, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at CUSA, LLC?
Employer has not shared pay details for this role.
What employment applies to this position at CUSA, LLC?
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