Assistant Hospital Manager, Veterinary Medicine

Assistant Hospital Services Manager, Inpatient Services | $85,000+ annually, based on experience | Woburn, MA

Massachusetts Veterinary Referral Hospital is seeking an Assistant Hospital Services Manager, Inpatient Services to support the leadership and daily operations of our inpatient teams in Woburn, MA. This role provides operational and clinical oversight of our ICU and inpatient services, partnering closely with doctors, technicians, and hospital leadership to ensure exceptional patient care, efficient workflows, and a collaborative team environment.

This is an excellent opportunity for an experienced veterinary professional with a background in emergency, specialty, critical care, or inpatient hospital operations who is passionate about leadership, team development, and delivering high-quality patient care in a fast-paced specialty setting.Compensation:

• $85,000/yr +, commensurate with experience

Schedule:

• Full-time, 4-day work week with a combination of day and evening shifts, including one weekend shift.

• CE Allowance + VetBloom access (RACE-approved CE) + Uniform Allowances
• PTO + Paid Holidays
• Referral bonuses + Relocation Assistance
• Employee Pet Discount
• 401k with employer match
• Medical/Dental/Vision+ Disability & Life Insurance +  HSA/FSA Options
• Veterinary Technician Education Sponsorships
• VTNE Reimbursement
• CVT/LVT/RVT License Reimbursement
• VTS financial support & onsite mentorship 

• Provide operational and clinical oversight of Inpatient Services, including ICU and inpatient ward workflows.
• Collaborate with doctors, technicians, and clinical supervisors to support and maintain advanced patient caredelivery and continuity of care for hospitalized patients.

• Monitor inpatient census, patient acuity, and staffing needs to ensure appropriate coverage and efficientresource allocation across all shifts.
• Engage in real-time workspace assessment/quality control, staffing adjustments and workflow management tosupport centralized inpatient care operations while managing labor within budget expectations.
• Support centralized care structures and coordinated patient management between Emergency and all Specialtycare primarily Critical Care but inclusive of strong collaboration with anesthesia and Surgery across all inpatientteams.
• Assist in developing and maintaining standardized inpatient workflows, treatment coordination processes, andoperational protocols.
• Evaluate and maintain departmental resource needs, including staffing, equipment, and operational supporttools, and recommend improvements as needed.
• Ensure inpatient treatment and hospitalization areas are routinely audited to remain clean, organized,functional, safe, and OSHA compliant.
• Support implementation and adherence to hospital standards related to infection prevention, patient safety,controlled substances, and equipment maintenance.
• Monitor workflow efficiencies with close assessment of on shift performance of team and identify opportunitiesto improve patient flow, operational consistency, and quality of care.
• Support onboarding, training, mentoring, and development of inpatient technicians and support staff.
• Promote a collaborative, team-oriented environment focused on accountability, communication, efficiency, andexceptional patient care.
• Participate in recruitment, interviewing, scheduling, performance management, and disciplinary processes forinpatient support staff.
• Assist with departmental meetings, operational planning, and implementation of process improvementinitiatives.
• Facilitate communication and coordination between hospital departments to ensure seamless patienttransitions and continuity of care.
• Resolve payroll matters, report Workers’ Compensation claims, and perform additional administrative duties asassigned.

• 5 or more years of experience in field of expertise.
• Veterinary industry experience required.
• Experience in emergency, specialty, critical care, or inpatient veterinary operations preferred.
• Fluent English skills (speaking & reading) are required for the role.

• 1+ years in a supervisory role required.
• Strong leadership, organizational, and communication skills.
• Experience managing staffing, workflow coordination, and operational efficiency in a fast -paced hospitalenvironment.
• Understanding of advanced inpatient care operations and centralized patient care models preferred.

• Dedicated ambulance bay for emergencies
• Multiple treatment wards and 20+ exam rooms
• Digital radiography, MRI, and CT suites
• Advanced operating rooms
• Veterinary compounding pharmacy, orthopedic and joint replacement surgeries, neurosurgery suite, and oncology center
• Referral services across specialties including Acupuncture, Anesthesia, Cardiology, Diagnostic Imaging, Internal Medicine, Neurology, Ophthalmology, Oncology, Social Work, and Surgery

Join a community where your passion for veterinary care meets limitless professional and personal growth opportunities. For more information about us, please visit https://www.massvethospital.com. 

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