Assistant Housekeeping Manager

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Write your own music city story. Let us show you the real Nashville, connecting you to the creative spirit of the city's artisans. Four Seasons is the new social hub of downtown Nashville's SoBro neighbourhood, just steps from music, sports and entertainment. Feel the rhythm of our vibrant restaurants and event spaces, and the harmony of our Spa and rooftop pool - celebrating nature with views of the Cumberland River and Riverfront Park. With unparalleled Four Seasons service and warm Southern hospitality, we'll inspire a truly authentic experience of Music City.

About the role

At Four Seasons Hotel Nashville, we are seeking an Assistant Housekeeping Manager to support the daily operations of our Housekeeping team while maintaining the highest standards of luxury service. This role is essential in ensuring exceptional guest experiences, team engagement, and operational efficiency within the Rooms division.

What you will do

• Support the Director of Housekeeping in leading, motivating, and developing a high-performing team
• Oversee daily operations including scheduling, room assignments, and tracking room and floor status
• Inspect guest rooms and public areas to ensure adherence to Four Seasons standards, providing hands-on coaching when needed
• Engage with guests and employees to deliver a seamless and personalized luxury experience
• Assist with administrative duties such as interviews, performance reviews, and employee documentation
• Coordinate maintenance work orders and ensure timely follow-up and completion
• Support inventory management, purchasing, and maintaining appropriate par levels
• Lead daily briefings and contribute to departmental meetings to drive clear communication
• Foster a culture of continuous improvement, teamwork, and service excellence
• Assist in budget management, forecasting, and expense control to meet departmental goals

What you bring

• Minimum of 2 years of supervisory experience within the Rooms division, preferably in Housekeeping
• Luxury hospitality experience preferred; mixed-use residential hotel experience is a plus
• Strong leadership, communication, and organizational skills
• Ability to adapt, prioritize, and thrive in a fast-paced environment
• College degree preferred and professional proficiency in English required

Schedule & Hours:

• Full-time position
• This is a management role requiring flexibility in scheduling, including early mornings, days, evenings, weekends, and holidays
• Schedule is not fixed and will vary based on operational needs

What we offer:

• Competitive salary, wages, and a comprehensive benefits package
• Excellent training and development opportunities
• Employee discount for stays at any Four Seasons worldwide
• Complimentary dry cleaning for employee uniforms
• Complimentary employee meals
• Additional property-specific benefits

Visa Requirements

Authorization to work in the United States is required unless the candidate is currently in a managerial role with another Four Seasons location. Current Four Seasons managers may qualify for an L-1 visa sponsorship.

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf