Assistant Housekeeping Manager

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Experience the luxury of living and working in one of the Southwest's most desirable destinations. Scottsdale blends refined living with world-class golf, dining, shopping, wellness, and arts. Minutes from Old Town, Phoenix, and Sky Harbor, it offers easy access locally and globally. Weekends lend themselves easy escapes, whether a day trip to Sedona's red rocks, a visit to the Grand Canyon, or exploring Arizona's diverse desert and mountain landscapes. Build a career as dynamic as the place you call home, enjoying a lifestyle defined by excellence, balance, and meaningful connection.

About the Role

Four Seasons Resort Scottsdale is seeking a talented and dynamic Assistant Housekeeping Manager to uphold the highest standards of cleanliness and presentation throughout our guest accommodations and all front- and back-of-house areas. This role is highly hands-on, overseeing the daily operations of the housekeeping and laundry department by implementing and managing planned cleaning schedules. The Assistant Manager works closely with the Front Office team to ensure guest rooms are prepared promptly and meet Four Seasons' exceptional standards. Additionally, they support Supervisors in training and supervising housekeeping and laundry staff and assume full responsibility for the department in the absence of the Director or Assistant Director of Housekeeping.

What you will do

• Provide strong leadership and hands-on guidance to a team of Room Attendants, House Attendants, and Valet/Laundry staff, ensuring the highest standards of cleanliness and upkeep across all assigned hotel areas.

• Oversee interviewing, training, scheduling, performance evaluations, and disciplinary actions for team members.

• Organize and assign daily work schedules; collect room and floor status reports for designated areas.

• Monitor each Room Attendant's progress throughout the day and inspect completed rooms to ensure all standards are met. When deficiencies are found, provide hands-on coaching to correct issues.

• Coordinate and follow up on work orders within assigned sections, ensuring timely completion.

• Release checkout rooms for sale once they meet Four Seasons standards.

What you bring

• Previous Housekeeping Supervisor or Management and laundry experience, preferably in a luxury hotel/resort.

• Bilingual preferred

• Ability to communicate professionally in English.

• Proficient in Microsoft Office suite and has the ability to learn other Four Seasons proprietary programs.

• Previous experience with OPERA PMS and HotSOS.

• Strong organizational and communication skills

• Ability to stand/walk up to 8 hours per shift.

What we offer

• Energizing Employee Culture where you are encouraged to be your true self!

• Comprehensive learning and development programs to help you master your craft.

• Inclusive and diverse employee engagement events all year-round.

• Exclusive discount and travel programs with Four Seasons

• Competitive wages and benefits (Medical, Dental, Vision and Retirement Plan)

• And so much more!

Schedule & Hours

• This position is at a managerial level, you will be expected to work the hours necessary for the successful completion of your objectives.

Candidates must have valid work authorization for the U.S.

Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.

Don't miss this opportunity to be part of our award-winning team, while developing your career with the world's leading luxury hotel company! We look forward to receiving your application!

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf