Assistant Manager, Operations - Kings Plaza Shopping Center

Great people make great properties. As an owner, operator and developer of thriving retail centers in the nation's top markets, Macerich offers opportunities to work, grow and develop your unique talents. Apply now to help us shape the future of retail real estate while building a meaningful, rewarding and balanced career.

About the Role:

The Assistant Operations Manager plays a key role in supporting the daily operations of the organization while gaining the skills experience and strategic perspective required to become a future Operations Manager (OM). This is a developmental position designed for individuals who are building their leadership and management skills. Working closely with the OM, this role provides hands-on experience in operational oversight, team coordination, and process improvement while learning how to manage resources effectively and drive organizational success.

This position is part of the Manager-in-Training program, which has the intention of promoting candidates to an Operations Manager role within 1 - 2 years, if the candidate remains employed, expectations of the program are met, and there exists a suitable open role. If they are, this may require you to relocate to that role, which may be located anywhere within the United States. If at that time, you are not willing or able to relocate, there may not be another open role, which may result in separation of employment at that time. In accepting this Manager in Training role, you understand and acknowledge that your eventual working location is undetermined and, while preferences can be expressed, all location assignments are ultimately dictated by Company need, so no regions or locations are promised or guaranteed.

The successful candidate must be able to perform the essential functions of the position satisfactorily. If requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

In this role you will be responsible for partnering closely with operations management on property operations and strategies, including:

• Supervising interior and exterior housekeeping/maintenance standards daily.
• Assisting OM with government agency matters like permitting, violations, and inspections (NYC code knowledge is beneficial).
• Conducting daily inspections of common area corridors and stairwells.
• Managing work order system compliance with contractors and administrative team.
• Communicating positively with tenants to build strong relationships.
• Helping OM maintain efficient energy management throughout the property.
• Supporting OM with capital improvement projects.
• Ensuring efficient use of resources and financial management of budgets.
• Coordinating with contractors and tenants for a clean, comfortable environment and timely safety inspections.
• Assisting OM with new tenant build-outs and cosmetic renovations to meet deadlines and standards.
• Supporting OM in managing the Total Energy Plant.

What you Bring:

• High school diploma or equivalent is required.
• 4+ years experience in building operations or construction job site experience.
• Understand and have experience with efficient housekeeping procedures, advanced mechanical systems, construction practices, and preventative maintenance practices.
• Retail or retail management background preferred.
• Strong organizational and communication skills with a willingness to learn and adapt.
• Analytical mindset with basic proficiency in Microsoft Office or similar tools.
• Ability to read and interpret blueprints, technical specifications, or similar.
• Demonstrated ability to work collaboratively and take initiative in a team environment.
• Able to work flexible hours and to respond to the needs of the Center at any time.

Employee must have the physical capability to perform all core functions of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the core functions of the job.

Macerich's Total Rewards:

• Best-in-class benefits with affordable employee contribution levels
• Paid time off, including vacation time, 12 paid holidays and 80 hours of sick time annually
• 401(k) match with immediate vesting
• Ability to purchase company stock at a 15% discount
• 24 paid volunteer hours and employer charitable match
• Employee Assistance Program
• Career-development resources
• Comprehensive wellness program including ClassPass memberships
• And more…

At Macerich, in-person work at our offices is a top priority because it allows us to collaborate more effectively, build stronger connections, and maintain the culture that drives our success. To that end, we do believe in a healthy work/life balance and are proud to offer Remote Fridays for our Corporate offices and Forever Fridays for our Retail Properties.

Salary commiserates with experience: The range for this position is $87,000 - $114,000 base salary with a bonus target of 10%.

The compensation for this position is determined based on several factors, including the candidate's experience, qualifications, and the specific requirements of the role. Final salary offers will be discussed during the interview process and will reflect the candidate's skills and the company's compensation structure.

Who We Are:

Macerich is one of the country's leading owners, operators, and developers of major retail real estate (NYSE:MAC). Our high-quality retail properties in many of the most affluent and densely populated U.S. markets set Macerich apart. By bringing communities together, we create long-term value for our shareholders, partners and customers. As we work together to achieve our mission, our shared values drive our progress: Excellence, Relationships, Optimism, Integrity, Empowerment and Fun.

Macerich is an Equal Opportunity Employer committed to employing a diverse workforce. Qualified applicants will be considered without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status or disability.