Assistant Program Supervisor

Description

Welcome To CareLink Community Services! NOW is an exciting time to join our team As an Assistant Program Supervisor ("APS")!

For over 60 years, CareLink Community Support Services has been dedicated to helping people with disabilities to live in the community with dignity and independence. Our rehabilitation services and professional staff provide the support that people with serious mental illness, physical disabilities and other developmental challenges need to be active, productive members of their communities.

About the Role:

Our dynamic Assistant Program Supervisor will lean in to work closely with our Program Supervisor by taking a leadership role in overseeing our Residential Counselors. In this role as an Assistant Program Supervisor, you will be instrumental in coordinating, planning and coaching while also taking an active role in directly supporting our Program participants. This position will offer you a great opportunity to develop your supervisory skills within an agency that will support and encourage your professional growth!

Schedule:

1st shift, Tuesday thru Saturday, 7 AM to 3 PM (Rosedale/Westchester, PA)

Salary: $19.35 per hour

What's in it for you:

• Robust Health and Welfare Benefits
• Paid Time Off
• Holiday Pay
• 403(b) with Employer Match
• Employee Referral Programs
• Tuition Reimbursement and more!

What you'll do:

• Provide leadership and administrative supervision to all staff by providing instruction, leadership, example, and suggestions as appropriate.
• Ensure coverage for each shift through various means: asking on-duty employees to remain, calling staff roster, etc.
• Provide adequate information exchange at end of shift with on-coming supervisor or staff.
• Plan shift operations of the site including shift assignments, reporting all problems to the Program Supervisor.
• Assist in providing an orientation for new employees in the agency and facility philosophy, policies and procedures.
• Participate in performance reviews for employee introductory, annual and interim evaluations.
• Participate in development and training of staff to improve quality of services provided to participants.
• Participate in and assume leadership role during staff meetings and training programs.
• Provide coverage at site when needed.
• Report all concerns regarding staff to Program Supervisor.
• Attend and participate in supervision.
• Coordinate referral and intake process as directed by Program Supervisor. Complete only nonclinical and non-medical portions of the comprehensive intake assessment.
• Conduct initial and ongoing assessments of consumer's strengths, interests, and areas needing assistance.
• Assist in the development, implementation, and monitoring of goal plans and treatment interventions.
• Coordinate the orientation of new consumers, take inventory of all personal items upon admission, and conduct introductions to staff and participants.
• Coordination of all consumer appointments.
• Assist participants in planning, coordination, and implementation of daily, evening, and weekend social and recreational activities.
• Participate in the development of individual service plans designed to improve the social and self-care skills of program clients.
• Attend monthly case management meetings when appropriate.
• Coordinate site meetings.
• Review all documentation generated during the shift to ensure that work is accurate, complete and finished in a timely manner.
• Monitor medication of all participants as prescribed, and document as required. Report all medication errors to Program supervisor.
• Prepare consumer's progress reports and other reports as required.
• Coordinate individual services with outside agencies and individuals as appropriate.
• Execute professional daily progress notes, logbook entries and other related paperwork as required.
• Assist with payroll processing as necessary.
• Participate in on-call rotation as necessary.
• Respond appropriately to emergency situations and provide crisis intervention services.
• Seek clinical support from the Program Supervisor during clinical emergencies.
• Transport clients as necessary/appropriate.
• Perform job within framework of agency, site and professional standards.
• Participate in staff meetings and training programs.
• Participate in supervision on an on-going basis.
• Attend and participate in agency events.
• Adhere to agency/site policies and procedures.
• Project a positive attitude and image to participants, family members and outside contacts.
• Use appropriate communication channels.
• Participate in achievement of agency goals and mission.
• Display motivation and interest in working creatively with people with disabilities.
• Demonstrate the ability to make sound judgements regarding the welfare of residents.
• Display ability to take direction.
• Possess knowledge of basic principles and methods of rehabilitation.
• Follow expected dress code.
• Adhere to supervisor's requests.
• Cooperate with other staff and exhibit positive attitude toward position and agency mission.
• Show initiative and demonstrate good judgement.
• Participate in shifts as scheduled by supervisor.
• Follow instructions accurately and thoroughly while completing assigned tasks within expected time frames.
• Work as scheduled to assure coverage.
• Performs job in a safe manner.
• Reports/addresses safety concerns in a timely manner.
• Perform miscellaneous work assignments as required.
• Performs other duties or special projects as required or as assigned.

Knowledge, Skills and Abilities:

• Proficiency with computers and experience with an Electronic Health Records system (EHR) is preferred.
• Previous supervisory experience is preferred.
• Knowledge of basic principles and methods of rehabilitation required.
• Motivation, interest and ability to work empathetically with people with disabilities.
• Ability to work independently required.
• Must be able to write and speak English in an understandable manner.
• Ability to effectively manage multiple tasks required.
• Ability to take direction.
• Ability to prepare meals, perform general housekeeping and maintenance duties required.
• Ability to make sound judgments regarding the health/welfare of participant required.

Ability to multitask and be flexible with regard to workload and assignments

• Knowledge of Microsoft Office products.
• Strong collaborating skills, and an ability to work effectively both independently and as part of a team.
• Comfortable in a fast-paced environment with frequent deadlines; high energy, self-motivated and proactive.
• Excellent communication and interpersonal skills.

Requirements

Qualifications:

• Required Education: High School Diploma or GED
• Preferred Education: Bachelor's Degree
• Work Experience: 1 to 2 years · Valid Driver's License
• RPRP/CPRP certification is preferred
• Proficiency with computers and experience with an Electronic Health Records system (EHR) is preferred.
• Previous supervisory experience is preferred
• Knowledge of basic principles and methods of rehabilitation required.
• Proficiency with computers and experience with an Electronic Health Records system (EHR) is preferred.
• Previous supervisory experience is preferred.
• Knowledge of basic principles and methods of rehabilitation required.