Assistant Restaurant General Manager - 28 Atlantic
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Overview
Schedule
Full-time
Career level
Director
Compensation
$58,000-$68,000/year
Benefits
Career Development
Job Description
Outlet Operational Responsibilities
- Partner with the Restaurant General Manager on all aspects of daily food and beverage operations, assuming full operational leadership as needed
- Assist in the training and ongoing development of all food service and bar staff, with direct responsibility for individually onboarding new servers, host staff, and assistant servers
- Support production of weekly schedules for 28 Atlantic and Thoreau's
- Maintain oversight of the dining reservations system (OpenTable), ensuring accuracy and a seamless guest booking experience
- Assist with supervision of Private Dining Room events and coordinate outlet closings with fellow F&B managers
- Attend daily BEO meetings and periodic all-staff meetings; communicate relevant updates to the team
- Supervise bar operations and uphold beverage control standards
- Assist with administrative responsibilities including menu updates and POS system maintenance
- Manage supply ordering and inventory in coordination with the General Manager; oversee flatware, glassware, linen, and china inventories to protect resort assets
- Support hiring efforts and participate in candidate selection when applicable
- Enforce staff disciplinary standards in accordance with Wequassett Resort guidelines
- Lead and assist with pre-meal meetings; serve as an active listener and resource for staff
- Drive revenue performance through upselling training and staff incentive initiatives
- Conduct staff performance reviews in partnership with the Restaurant General Manager
Guest Relations Responsibilities
- Serve as a departmental leader for the resort's Service Committee
- Establish and maintain outlet procedures for all special occasions and milestone celebrations
- Coordinate with the Executive Office to ensure VIP reservations receive appropriate attention and personalization
- Champion the resort's Heroic Acts philosophy - actively recognizing team contributions and cultivating a culture of proactive, memorable guest service
- Develop new and creative Heroic Acts specific to the 28 Atlantic guest experience
- Support the development of a pre-arrival program for special occasions at 28 Atlantic
Qualifications
- 3-5 years of progressive food and beverage management experience, preferably in a luxury or Forbes-rated environment
- Demonstrated ability to lead, coach, and develop a high-performing service team
- Strong working knowledge of OpenTable, POS systems, and beverage operations
- Exceptional interpersonal skills with a genuine commitment to guest satisfaction
- Ability to thrive in a fast-paced, seasonal environment with a high standard of excellence
- Availability to work evenings, weekends, and holidays as required by resort operations
Salary Range: $58,000 - $68,000
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FAQs About Assistant Restaurant General Manager - 28 Atlantic Jobs at EOS Hospitality
What is the work location for this position at EOS Hospitality?
This job at EOS Hospitality is located in Harwich, MA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.
What pay range can candidates expect for this role at EOS Hospitality?
Candidates can expect a pay range of $58,000 and $68,000 per year.
What employment applies to this position at EOS Hospitality?
EOS Hospitality lists this role as a Full-time position.
What experience level is required for this role at EOS Hospitality?
EOS Hospitality is looking for a candidate with "Director" experience level.
What benefits are offered by EOS Hospitality for this role?
EOS Hospitality offers Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.
What is the process to apply for this position at EOS Hospitality?
You can apply for this role at EOS Hospitality either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.