Assistant Security Manager - Operations

Job Profile:

Security Assistant 3 Non-Exempt

Job Family:

Police and Security

Time Type:

Full time

Max Pay – Depends on experience:

$25.00 USD Hourly

Apply before 11:59 PM Arizona time the day before the posted End Date.

Minimum Qualifications:

High School Diploma and three years (3) experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.Job Profile Summary:Responsible for identifying and mitigating potential security risks through community education, security assessments, crime analysis, and the development of targeted prevention programs.

Job Description:

Posted salary: $24.00 to $25.00 per hour; DOE*

Primary Responsibilities

*

Work at the Security Command Center Desk located at Stagedoor which includes monitoring video feeds, answering the phone, receiving deliveries, listening intently to radio communications, checking-in, verifying and issuing credentials to show personnel, and other security tasks as needed per event and for venue security.

* Maintain current and accurate event files, security logs and credential usage/distribution.

* Maintain templates and data sets for department identification cards. Track the distribution and collection of all identification cards. Create credential boards per event as assigned. Printing security badges using our in-house ID System and the Lenel Card Reader program for the Integrated System for ASU Access Control (ISAAC).

* Assist with tracking and submitting all ISAAC requests, as well as setting timers in system.

* Review and verify accuracy of part-time and student employee payroll for compliance and timely processing.

* Assist with hiring, onboarding and training of all part-time and student staff.

* Execute aspects of security operations based on the plans developed by the security leadership team. Plans will include patron safety, show needs and other security services needed for Broadway shows, sponsored and rental productions, receptions, concerts and other public events.

* Work with front of house full-time staff to provide consistent customer service throughout a patron’s experience. Assist other full-time staff during emergency situations per guidelines.

* Track security equipment used, maintenance needed and incident reports through Officer Reports.

* Coordinate with security leadership to maintain AEDs and first aid supplies and ensure good working order of all equipment, including but not limited to walk-thru, hand-held metal detectors, AEDs, and radios.

* Secure venue during non-event days.

* Maintain inventory of security supplies and reorder when needed.

* Serve as security point of contact for daytime events.

* Assist with training as needed on security protocols, equipment procedures, radio etiquette and crowd management.

* Review show reports, officer report maintenance requests and submit facility maintenance requests as needed. Track and maintain all requests and update staff on project progress.

* Develop, organize, and train part-time staff that are authorized to work at Stagedoor Security Desk/Command

* Work with admin staff to track and update Lost and Found items and process.

* Develop a personal code of conduct to help ensure our work environment is welcoming, equitable and supports our department mission and core values along with the ASU Charter.

* Coordinate special projects as assigned and perform other administrative duties as needed.

Knowledge and Skills Desired

* Knowledge of office and administrative practices and principles.

* High level exceptional customer service, tact and diplomacy in communication.

* Demonstrated skills in problem-solving and decision-making.

* Knowledge of grant administration best practices.

* Demonstrated good judgment and ability to set priorities.

* Excellent time management skills and the ability to prioritize work.

* Demonstrated ability to multi-task effectively while maintaining attention to detail.

* Demonstrated ability to work in a fast pace, deadline-oriented environment.

* Strong organizational skills.

* Experience and/or interest in the performing arts.

* Valid US Class C driver's license.

Working Environment:

* Ability to clearly communicate verbally, read, write, see and hear to perform essential functions.

* Skill in organizing work of self and others and handling multiple tasks simultaneously.

* Frequent bending, reaching, lifting, pushing and pulling up to 50 pounds.

* Stand for extended periods of time.

* Regular activities require the ability to quickly change priorities, which may include and/or are subject to resolution of conflicts.

* Ability to respond quickly in an emergency situation.

* Use of computer and Microsoft Office Suite.

* Ability to accommodate extended working hours, including nights, weekends and holidays, as needed based on event schedule.

* Drive on university business which may require driving a 7-passenger van and/or electric golf and possess a valid Class D US driver license upon employment.

Department Statement:

ASU Cultural Affairs is comprised of three units- ASU Gammage, ASU 365 Community Union and ASU Kerr. Through the mission of Connecting Communities™, ASU Cultural Affairs makes an impact across the Valley of the Sun through the arts, entertainment, education and events.

ASU Gammage has been a top cultural destination in the Valley for more than 50 years. The Frank Lloyd Wright designed performing arts center located on the Tempe campus of Arizona State University is one of the largest university-based presenters of performing arts in the world and top touring market for Broadway. Home to the Desert Financial Broadway Across America- Arizona and Beyond series, the mission of Connecting Communities™ goes beyond the stage and programs and impacts the community through shared experiences in the arts.

ASU Cultural Affairs is committed to providing a welcoming, equitable and respectful environment for all in order to realize our mission of Connecting Communities™ through the arts, entertainment, education and events. Our core values serve as a guide for daring engagement, respectful dialogue and cross-collaboration. Learn more about our commitment and values at https://www.asugammage.com/about/asu-cultural-affairs-core-values

To learn about ASU Gammage, visit: asugammage.com/aboutTo learn about the ASU Charter and goals, visit: president.asu.edu/asu-mission-goals

Total compensation at ASU is more than the salary paid for the valuable work performed. You can estimate the approximate overall compensation here: cfo.asu.edu/compensation-estimator.

You also receive the following:Comprehensive package of affordable health benefit plans and programs: cfo.asu.edu/benefits

    Access to world-class educational opportunities at deeply discounted ratesPaid holiday, vacation and sick leave

    Matching retirement contributionsDiscounts from a variety of vendors and service providers for personal expenses 

Driving Requirement:

This position may require driving. Employee must possess a valid US Driver’s license of the appropriate class and required endorsements throughout employment.

Location:

Campus: Tempe

Funding:

No Federal Funding

Instructions to Apply:

Current employees, student workers seeking staff opportunities, and students applying for student worker positions must apply directly through the Workday Jobs Hub.

Please use the link below to log in using single sign-on.

https://www.myworkday.com/asu/d/inst/1$9925/9925$20091.htmld

To be considered, your application must include all of the following attachments:

• Cover letter

• Resume or CV

Multiple documents may be uploaded in the attachments section. Alternatively, applicants may combine all required materials into a single PDF for submission. Please ensure uploaded documents are clearly labeled and include your name.

Please ensure your resume includes all employment information in month and year format, for example 6/04 to 8/14, along with job title, job duties, and employer name for each position. Your resume should clearly demonstrate how your experience and background meet the minimum and desired qualifications for this position. Incomplete applications or missing required materials may not be considered.

Important: Do not withdraw your application to make edits. Once an application is withdrawn, it cannot be edited, reactivated, or replaced with a new submission. If you have questions or need assistance, please contact The Office of Human Resources Talent Acquisition before the posting close date.

Graduate Assistant, Intern and part-time positions are counted as half time for experience equivalency, meaning one year equals six months of experience.

Only electronic applications will be accepted for this position. By submitting an application, you confirm that the information provided is accurate and complete.

ASU Statement:

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report:

In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.

Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources.

Employment Verification Statement:

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement:

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement:

This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.