Assistant Store Manager - 24H300

Lovewhat you do. Carter’s Careers. 

AsanAssistant Store Manager,you will be the first face of the brand for growing families.You’llcongratulate new parents and grandparents, introduce them to our new baby essentials, help prep them for the first day of school,andall the big and little moments on their parenting journey. We'relooking for a leader who fosters a welcoming and inclusive environment, values andoptimizesskills and talents, and continually educates themselves andotherson product styles, features,and benefits.

What we love about Carter’s:

Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s,OshKoshB’gosh,Skip * Hop,and Little Planetbrands.Carter’s is the #1 most-purchased children’s clothingbrand.*We’vebecomeanindustry leader by providing quality— fromthe first Original Bodysuit®to the lasting careers we offer our team.We’vekept our close-knitculturesince our founding, and we invest in our teams with training and development programs, so we all succeed together.A Carter’scareerdoesn’tfeel like a job. It feels likeconnections,between customers, teams,and families.Caring, teamwork, flexibility, and growth are what make us different.What’snot to love?

Benefitswe love:

• Schedulesthat fit your life.Maintainingbalance is important to us,which is why your schedule will allow you tofocus on all aspects of your life.

• Benefits andperksmake life better, including health benefits, mental health benefits, a 30% discount on our brands, referral bonuses, and much more!  

• Education “Advance You”Program,you canearn a GED or a bachelor’s degree tuition-free or learn English as a second language!

• Paid time off, holidays, and parental leave, as well as adoptionassistance, charitable matching gifts, and much more!

• The opportunity tobuild skills and grow as an individual.We provide professional and personal development to help shape your career.

• Development programstohelp you grow in your current role and beyond. Whetheryou’relooking to join us for a short whileor a long-term career, youwillgrow at Carter’s.

• Additionalgreat benefitshere.

Whatyou’lldo:

• Execute workforce management to ensureagenuinecustomer focus on the sales floor 

• Welcomecustomers with a warm greeting andprovideassistancewithourgreat productstyles, features and benefits

• Foster a positive, safe, andinclusiveenvironment for employees and customers

• Consistently model service standards and omnichannel experience while coaching others to success

• Effectively analyze the business and take necessary action to improve results by communicatingand drivingKey Performance Indicators (KPIs)withthe team 

• Build customer loyalty through Company sponsored programs, including credit

• Assist the Store Manager in building andretaininga successful team byparticipatingin recruiting, hiring, training, and development of store team

• Recognize exceptional performance and redirect employeeswhen needed

• Plan, track,analyze,and report completion of tasks and financial resultsutilizingCompany tools

• Partner with Store Manager to plan and execute merchandising standards, promotional planning, markdown execution,and product placement 

• Reduce loss through a consistent level of customer service, education, and operational controls

Qualitieswe’dlove in a candidate:

• A positive and solutions-oriented mindset

• Effective and professional verbal and written communication skills

• Demonstrated leadership, supervisory, and customer engagement skills 

• Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.)

• Minimum of 1 year of retail or related management experience

• A high school diploma or GED 

You can:

• Lift40 pounds as needed, with frequent bending, stooping, reaching, pushing,and pulling

• Standor walk forextended periodsof time; climb up and down a ladder 

• Provideavailabilitythatmay include days, nights, weekends, and holidays as scheduled, with a minimum of two closing shifts a week

Carter’sfor all:

Carter's is an Equal Opportunity and Affirmative Action employer. (Minority/Female/Disability/Veteran).

Additionalinformation:

Applications will be accepted until at least 7 days after the posting date. 

Carter'sdoes not use AI to make any decision in our hiring process. 

NOTE: Thisjob description is notall-inclusive.The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description.Carter’s mayreasonably alteryour duties, responsibilities, job title, and location. 

*Source:Circana/ Consumer Tracking service, U.S. dollar share, 12 months ending September 2023.