Assistant Store Manager - Manchester

Emma – The Sleep CompanyManchester, NH

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Overview

Schedule

Full-time

Career level

Director

Remote

On-site

Benefits

Paid Vacation

Career Development

Health & Wellness Programs

Job Description

Ready to lead, disrupt and reinvent the sleep industry?

We are Emma – The Sleep Company. Founded in 2015, we have grown into the world’s largest direct-to-consumer (D2C) sleep brand, with a presence in over 20 markets and more than 35 Emma stores across Europe. 

Our mission is simple: to develop sleep comfort products that empower our customers to awaken their best every day. Today, our products are trusted by millions and recommended by leading consumer associations worldwide. 

It’s our people who bring this mission to life. At Emma, you’ll join a driven, international team that values ownership, collaboration, and continuous knowledge sharing. With colleagues from over 70 nationalities, we combine diverse perspectives with a shared ambition to learn, grow, and create lasting impact, together. 

Ready to awaken your best with us?

We are looking for an Assistant Store Manager to support our store at Manchester Arndale, working closely with the Store Manager to be the main driver of sales, motivate our Sleep Experts, deliver an exceptional customer experience, maintain strong operational and visual merchandising standards, and confidently take ownership of the store when required.

What you will do:

Assist in motivating and managing the Sleep Experts (sales staff) to meet and exceed sales targets.

Advise customers on products to help them achieve the ultimate night's sleep, enhancing the customer experience.

Oversee administrative tasks, stock management, and shift coordination, ensuring the sales floor is always optimized for conversion.

Execute all visual merchandising guidelines to the highest standards, maintaining consistent in-store presentation.

Take ownership of the store when required, confidently managing operations in the absence of the Store Manager with a strong business mindset.

What are we looking for:

Solid experience as an Assistant Store Manager or Senior Sales Associate in a retail environment.

Strong sales skills with a proactive, customer-oriented approach.

Ability to interpret daily performance data and KPIs, translating it into actionable steps that drive results.

Capable of providing coaching and training to the team.

Fluency in English.

What we offer:

25 days of annual leave, increasing to a maximum of 30 days with each additional year of service.
Variable compensation paid in addition to your salary, based on your business performance.
Access to Nilo, a mental health platform with paid sessions with a psychologist or coach.
An employee discount on selected Emma products.
In-store onboarding by the Store Manager, and regular trainings and documentation to learn our products.

Our interview process:

Initial Interview (30 minutes)A conversation with a member of our team to learn more about your background, motivation, and how your skills align with the role.

Technical Interview (45 minutes)A more detailed interview with the store management team to understand your sales skills and team management.

In-Store Visit (30 minutes)An in-person talk with the Store Manager

Become an Emmie

We are on a mission to become No.1 in the world of sleep, and we’re looking for driven, ambitious people to help us shape what’s next. If you’re curious, hands-on, and ready to challenge the status quo, you’ll find the space here to make things happen and create real impact. 

We are proud to be an equal opportunity employer and are committed to building an inclusive workplace. We celebrate diversity and consider all qualified applicants regardless of race, ethnic origin, religion or belief, gender, gender identity or expression, sexual orientation, national origin, disability, or age.

Our aim is to get back to you within a few days. Due to the high volume of applications, there may be slight delays, but we’ll get back to you as soon as possible.  

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FAQs About Assistant Store Manager - Manchester Jobs at Emma – The Sleep Company

What is the work location for this position at Emma – The Sleep Company?

This job at Emma – The Sleep Company is located in Manchester, NH, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at Emma – The Sleep Company?

Employer has not shared pay details for this role.

What employment applies to this position at Emma – The Sleep Company?

Emma – The Sleep Company lists this role as a Full-time position.

What experience level is required for this role at Emma – The Sleep Company?

Emma – The Sleep Company is looking for a candidate with "Director" experience level.

What benefits are offered by Emma – The Sleep Company for this role?

Emma – The Sleep Company offers following benefits: Paid Vacation, Career Development, and Health & Wellness Programs for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at Emma – The Sleep Company?

You can apply for this role at Emma – The Sleep Company either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.