Assistant Store Manager

VIVAIASanta Clara, CA

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Overview

Schedule

Alternate-schedule

Full-time

Career level

Director

Remote

On-site

Benefits

Paid Holidays

Paid Vacation

Career Development

Job Description

Position Summary

VIVAIA is seeking a passionate and customer-focused Assistant Store Manager to support the Store Manager in leading daily retail operations, driving sales performance, and delivering an exceptional customer experience. The Assistant Store Manager will help develop a high-performing team, maintain operational excellence, and ensure the store reflects VIVAIA's commitment to sustainability, innovation, and customer satisfaction. This role serves as a key leader on the sales floor and acts as Manager-on-Duty when needed.

Key Responsibilities

Sales & Customer Experience

Lead by example in delivering outstanding customer service and creating memorable shopping experiences.
Support the achievement of sales goals, KPIs, and store performance metrics.
Build strong customer relationships and promote brand loyalty through personalized service.
Resolve customer concerns professionally and efficiently.

Leadership & Team Development

Assist with recruiting, onboarding, training, and coaching team members.
Motivate associates to achieve individual and team sales goals.
Provide ongoing feedback, performance coaching, and recognition.
Foster a positive, inclusive, and collaborative work environment.

Store Operations

Support daily store operations, including opening and closing procedures.
Oversee cash handling, POS transactions, and loss prevention practices.
Ensure compliance with company policies, procedures, and safety standards.
Manage inventory processes, stock replenishment, and cycle counts.
Maintain visual merchandising standards and store presentation.

Business Performance

Analyze sales reports and identify opportunities to increase revenue and profitability.
Assist in scheduling and labor management to support business needs.
Support local marketing initiatives, in-store events, and promotional activities.
Partner with the Store Manager to execute company strategies and initiatives.

Requirements

2–4 years of retail leadership experience, preferably in footwear, apparel, fashion, or lifestyle retail.
Proven ability to drive sales and achieve performance goals.
Strong leadership, coaching, and team-building skills.
Excellent communication and interpersonal abilities.
Strong organizational, problem-solving, and time-management skills.
Ability to work a flexible schedule, including evenings, weekends, and holidays.
Comfortable standing, walking, bending, and lifting up to 30 pounds during shifts.

Preferred Qualifications

Experience with premium footwear or fashion brands.
Knowledge of retail inventory management systems and POS platforms.
Passion for sustainable fashion and environmentally conscious products.

Benefits

Competitive hourly wage or salary
Performance-based bonus opportunities
Employee discount on VIVAIA products
Paid time off and holiday pay
Career development and advancement opportunities
Training and leadership development programs

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FAQs About Assistant Store Manager Jobs at VIVAIA

What is the work location for this position at VIVAIA?

This job at VIVAIA is located in Santa Clara, CA, according to the details provided by the employer. Some roles may also include multiple work locations depending on the requirement.

What pay range can candidates expect for this role at VIVAIA?

Employer has not shared pay details for this role.

What employment applies to this position at VIVAIA?

VIVAIA lists this position under the following employment categories:

Alternate-schedule
Full-time

What experience level is required for this role at VIVAIA?

VIVAIA is looking for a candidate with "Director" experience level.

What benefits are offered by VIVAIA for this role?

VIVAIA offers following benefits: Paid Holidays, Paid Vacation, and Career Development for this position. Actual benefits may vary depending on the employer's policies and employment terms.

What is the process to apply for this position at VIVAIA?

You can apply for this role at VIVAIA either through Sonara's automated application system, which helps you submit applications 10X faster with minimal effort, or by applying manually using the direct link on the job page.